Waves NS-1 for callcenter

Discussion in 'Lounge' started by iluvhiphop, Nov 6, 2018.

  1. iluvhiphop

    iluvhiphop Kapellmeister

    Aug 22, 2012
    Likes Received:
    Hi guys. Recently our software-provider pushed an update to our dialer that broke our noise filtering.
    Having a music background, I immediately thought of NS-1. But, how does one go about running the headset through it (the input only obviously)?

    Basically, the headset is just connected to a computer via USB, and then we call from a website.
    Any tips? We run both mac and win. Virtual audio cable? Something else?
  3. mithat

    mithat Newbie

    Dec 25, 2013
    Likes Received:
    Additional filters in a call-center environment is not a good practice, you have to apply to every seat if needed. Best scenario will be talking to software provider and making them add the feature again. :/

    Some of the headsets got noise cancellation and settings like that you can manage from your operating system.

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