talkn to a support engineer regarding a cracked app

Discussion in 'Software' started by WillyWill, Feb 5, 2026 at 6:48 PM.

?

will the support tech know i have the warez version?

  1. ummm. yes. of course. my god...

    80.0%
  2. no; youre thinking too much about it

    0 vote(s)
    0.0%
  3. n***a you bold

    20.0%
Multiple votes are allowed.
  1. WillyWill

    WillyWill Noisemaker

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    * in an effort to get a pirated app working, i e emailed and subsequently got in touch with a support staff.

    *told him the specifics and behaviors regarding the patch not working correctly

    *I dont think i shoukd say who,/what it is in case they they lurk.

    *but if the majority and/or the wise among you believe that will limit any advice ill get, ill name the app


    *post first email brief*

    -His reply seemed eager to help but has asked me to screen shot what the "issue" is or better yet screen record

    are there any deoendancies that if found missing would ansolutely imply that i have the software illicitly (as opposed to just being bone headed by not having them at the correct path? osx doesn't use dll's but are maxpatch files sometimes needed?
     
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  3. ptpatty

    ptpatty Platinum Record

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    I don't know man, for me personally it's a bit of "honor among thieves". If it's not legit, I feel bad going to the company to fix my problems. There are usually enough tutorials around to solve most problems. Not judging those who do though...to each his own. The only company I might do that to is Avid!!
     
  4. typical-love

    typical-love Platinum Record

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    Don't do this. Read comments, forum, post your own questions, figure it out yourself, or move on.
     
  5. mrpsanter

    mrpsanter Audiosexual

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    What kind of support engineer is this?
    Usually, a company will first ensure that you hold a proof of purchase (and as such that you are legit) before providing any assistance.
     
  6. stopped

    stopped Rock Star

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    maybe I've argued too much about pirated software in my life, but I believe in the ethics behind the "they're not losing any money from me doing this" argument. even if I could get a company to fix warez I would never want them to
     
  7. PulseWave

    PulseWave Audiosexual

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    Normally, you have to provide your invoice or serial number, etc., to prove you're a customer; only then do you get support. That's been my experience so far. You're the first person I know who's contacting the legitimate manufacturer's customer support about pirated copies.
     
  8. kouros

    kouros Platinum Record

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    You asked him for help to use the crack? Did you contact Windows support in India or something?
     
  9. mk_96

    mk_96 Audiosexual

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    If you're at a point where they're asking for screenshots you're probably in the clear (unless it's a scam of sorts).

    I think it's a waste of time though. Either it's a settings/path problem and you can probably figure it out on your own, it's a crack problem which obviously they won't help you with, or it's a legit problem and they're gonna ask you to update the plugin at some point and you won't be able to update so no fix for you.

    There's also a chance that they'll tell you to fuck off, which will hurt your feelings. It's a no win scenario.
     
  10. zadiac

    zadiac Producer

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    Take one for the team. We'll send gifts to your cell. Do it!
     
  11. saccamano

    saccamano Audiosexual

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    This is douche behavior... You. Obviously do not belong in the warez scene. Period. If there are others here that do junk like this then they don't belong in the scene either.
     
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