Spitfire LABS app on macOS: HUGE CPU usage, fans going crazy...nothing open.

Discussion in 'Lounge' started by Smoove Grooves, Feb 2, 2021.

  1. Smoove Grooves

    Smoove Grooves Audiosexual

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    Thanks to a friend here I discovered that LABS isn't just the name of a load of small, free, single Kontakt instruments from Spitfire Audio, but now an actual app and plugin that doesn't require Kontakt.
    So for the last 4 months or more it's been on one of my systems.

    Cut to 4 hours ago.
    Nothing open on my computer. No Wi-Fi connected. Fans going crazy...
    Activity Monitor reveals high cpu usage from comdotspitfireaudio.LibraryManager...User: root...!
    Everytime I terminated it, it restarted...
    I also had started to delete any file that was related to all this.
    Then a kernel task window popped up! I took that last picture of it... (Edit: in attached file.)
    I terminated it! My computer shut down!
    It restarted itself and my desktop was messed up in that I couldn't 'click off' an item on the desktop e.g. Mac SSD, or a folder. I couldn't double click to be free and back on the desktop. Only jump between items.
    So I shut down and rebooted.
    Everything is fine now.

    My computer is now quieter and running smoother than it's been in 4 months.
    Just think of all the stress on components there has been...
    My whole system is dealing with EVERYTHING better all of a sudden.
    Recording and mixing aren't reaching cpu limits so quick as they have been in the last few months!

    When nothing at all was running and the fans were going crazy and I was monitoring it, I ejected all external drives...but one of them would not eject because it was "in use"...
    Guess what is on that drive?
    Not that I give a damn.

    WT actual F ???

    Edit: UPDATE
    If anyone still has the app installed <on macOS> and would like to help:
    Thank you.

    Screen Shot 2021-02-02 at 01.44.18.png Screen Shot 2021-02-02 at 01.44.30.png View attachment 23817
     
    Last edited: Feb 6, 2021
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  3. Jelly

    Jelly Member

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    Thanks for the heads up, I almost installed it on my Mac. The free library sound sample did sound attractive, not gonna lie
     
  4. Thanks for the alert.
     
  5. Nehal

    Nehal Member

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    Thanks for the heads up. Can you please tell how to terminate com.spitfireaudio.LibraryManagerHelper?
     
  6. Smoove Grooves

    Smoove Grooves Audiosexual

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    Hey man.
    This is just it. You can't!

    When I said I was terminating it in my opening post, it was via Activity Monitor as shown in the picture.
    And then it just kept on restarting itself! You understand now?
    Just do as I said above, and delete everything related to Spitfire on your system.
    Obviously I only mean everything related to this app of theirs!
     
  7. recycle

    recycle Audiosexual

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    When an app or plugin has the installer, I begin to suspect: I always examine the .pkg with Pacifist to understand what's inside. In case the kontakt library has installer then I get alarmed: this is not normal, there is certainly some malware inside
    Pacifist allows you to extract what is useful only from the installer
    https://charlessoft.com/
     
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  8. Smoove Grooves

    Smoove Grooves Audiosexual

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    @recycle
    Yeah thanks I did that.
    Please stay on topic. I do not want people chiming in to talk about what you are talking about.
    Thanks.
     
    Last edited: Feb 2, 2021
  9. Nehal

    Nehal Member

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    Deleting everything related to spitfire solved the issue.Thanks a lot for this heads up!
     
  10. Smoove Grooves

    Smoove Grooves Audiosexual

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    Whoah! You're saying what ?? You had "issues"?
    What were your issues, please?
     
  11. kintozero

    kintozero Kapellmeister

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    Please clarify if you have only observed this behavior on Mac, and what version of OSX you are on. I am on PC/Windows 8.1 and have not observed the behavior you speak of. Do you believe this affects all Spitfire products outside of LABS? As I believe they all use that Library Manager application.
     
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  12. Nehal

    Nehal Member

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    Fans going crazy with no wifi connected. Logic hanging with only 4 audio tracks and no plugins,,,etc. These weren't there until sometime back where I remember I hadn't installed labs. So now that I had, I figured, labs were a cause for this. SO yeah. That's that.
     
  13. Smoove Grooves

    Smoove Grooves Audiosexual

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    Excellent, thank you.
    We need this information.

    You are the first person to confirm what I posted.
     
  14. Smoove Grooves

    Smoove Grooves Audiosexual

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    Uh, thanks. But not of any use here. Can we keep on topic?
    Thanks.
     
  15. darknight

    darknight Ultrasonic

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    uninstalled!
     
  16. Smoove Grooves

    Smoove Grooves Audiosexual

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    No! As if it's only me that's had the problem?! haha
    My post is about the problems we have described, which are real and evidenced!
    It has happened across mutiple OS versions.
    This is the point.
     
    Last edited: Feb 6, 2021
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  17. Smoove Grooves

    Smoove Grooves Audiosexual

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    Paul and Christian are such...slutz !

    No hang on, that doesn't feel like an insult...
     
    Last edited: Feb 6, 2021
  18. Haliax

    Haliax Audiosexual

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    Why is this running as root? Nothing (aside from OS services) should run as root.
     
  19. Smoove Grooves

    Smoove Grooves Audiosexual

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    So now people are waking up, I see...
     
  20. iphobbes

    iphobbes Ultrasonic

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    I took a sample of the script in action , it's monitoring a lot of apple system processes.
    strange ??????!!!!!!!!! WHY?????
    I have deleted everything related to "spitfire library manager helper" .
    and still have this process running , where is it triggering from ,
    So this is the reason behind LABS being free !!
    there's gotta be a way to switch this off.
    It's almost like adobe.
     
  21. Smoove Grooves

    Smoove Grooves Audiosexual

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    Yes, I watched it all myself.
    The opening post does make this evident really.
     
    Last edited: Feb 6, 2021
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