SpectraLayers installation error ?!

Discussion in 'Software' started by mike90, Jul 4, 2021.

  1. mike90

    mike90 Newbie

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    When I try to duble click the elicenser , I get this error : This program does not support the version of Windows your computer is running.
    I am on Windows 7 , I doubt that is really the problem and I`m not planing on ever updating.
    Does anybody else also get this , or any ideea on what to do ?
    Thank you !
     
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  3. No Avenger

    No Avenger Moderator Staff Member

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    On principle, it's possible that you'll need Win10, especially if the installation process already fails.
     
  4. BaSsDuDe

    BaSsDuDe Audiosexual

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    Problem

    On some Windows 7 installations, the latest version of the eLicenser Control Center (6.10.5.1203) cannot be started. When trying to run the eLicenser Control Center, the following system error appears:

    'The program can't start because
    api-ms-win-core-winrt-string-l1-1-0.dll is missing from your computer.
    Try reinstalling the program to fix this problem.'

    Solution

    The missing component can be installed manually or by updating Windows using Windows Update.
    Both ways are described in detail in this help article by Microsoft:

    https://support.microsoft.com/en-us/kb/2999226
     
  5. mike90

    mike90 Newbie

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    Thank you , but this is not the error I receive , mine says : This program does not support the version of Windows your computer is running.
     
  6. mike90

    mike90 Newbie

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    The installation itself didn`t really fail. It`s just the last step , step 4 , the elicenser...
     
  7. BEAT16

    BEAT16 Audiosexual

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