Soundtoys how to transfer to new Mac M2

Discussion in 'Software' started by Big Geordie Al, Oct 31, 2023.

  1. Big Geordie Al

    Big Geordie Al Noisemaker

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    Hi,
    I had an old Mac Mini which has died.
    I had a legit version of Decapitator running.on it.
    I have just downloaded the installer from the Soundtoys site. When I try to register it with my serial number it tells me it's not valid.
    Any ideas how to get this sorted?
    I opened a ticket with support but they have not replied.
    The purchases show in both Soundtoys and on my iLok.
     
    Big Geordie Al, Oct 31, 2023
    1
  2. Ads Master

    Ads Master

     
  3. AudioSEX Director

    AudioSEX Director Newbie

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    I had a similar problem, but I did the transfer on windows :yes:
     
    AudioSEX Director, Oct 31, 2023
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  4. Big Geordie Al

    Big Geordie Al Noisemaker

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    Did you have to speak to them to sort it?
     
    Big Geordie Al, Oct 31, 2023
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  5. Maxim Getman

    Maxim Getman Producer

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    just drop a message to their support.
    They will deactivate the old machine & then you'll be able to activate it on your new Mac.
    (Ive did it twice already)
     
    Maxim Getman, Oct 31, 2023
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  6. Big Geordie Al

    Big Geordie Al Noisemaker

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    Thanks mate
     
    Big Geordie Al, Oct 31, 2023
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