R2R Root Certificate keeps uninstalling by itself

Discussion in 'Software' started by Alexander Foxx, Apr 8, 2022.

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  1. Alexander Foxx

    Alexander Foxx Member

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    As said in the title ive been dealing with this issue since it started some days ago
    I boot my pc wanting to work with cubase and as soon as i open it it says no license found, i searched and the only thing gone was the r2r root certificate, i reinstalled it works but this keeps happening over and over again and i have to reinstall the certificate every time
    I uninstalled steinberg activation manager but nothing, it keeps happening, could it be an update on the soft e licenser that does this?
    Or anyone had this problem before and knows how to solve it?
     
    Last edited: Apr 9, 2022
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  3. huseyin

    huseyin Newbie

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    I Have the same problem too
     
  4. BEAT16

    BEAT16 Audiosexual

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    What antivirus software do you have installed?
     
    Last edited: Apr 8, 2022
  5. huseyin

    huseyin Newbie

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    I dont have antivirus just windows 10 security protection
     
  6. BEAT16

    BEAT16 Audiosexual

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    Has it ever been trouble-free? Which Windows version ?
     
  7. duskwings

    duskwings Platinum Record

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    add the file to the exclusions or it gets deleted every time
     
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  8. BEAT16

    BEAT16 Audiosexual

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  9. Alexander Foxx

    Alexander Foxx Member

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    I have kaspersky but adding the file to exclusions like you said seems to work, thank you both of you
     
  10. Actinoo

    Actinoo Newbie

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    Certificate must be install in the trusted root certification authorities store.
    In this way it will no longer be uninstalled nor should it be added to antivirus exclusions
     
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  11. jorzef

    jorzef Member

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    Thank you @Actinoo was having issues and that worked, and it wasn't clear in the r2r.txt that was provided
     
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