Problems w Latest Update to Softube Console 1 on Windows 7

Discussion in 'Soundgear' started by TonyG, May 16, 2018.

  1. TonyG

    TonyG Audiosexual

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    Are there any users of Softube Console 1 (Hardware) having problems with its latest software update on Windows 7 ? The latest Softube update,2.4.58, gets stuck on "Authenticating Hardware ...Please Stand by." This problem is occurring only on our Windows 7 x64 systems and on two different computers. If I downgrade to previous update, everything works fine. On Windows 10, we don't have this problem with the Softube update. Anyone else experiencing the same or similar problems? I contacted Softube about it and its Support Team is trying to find out what the problem is.

    EDIT: This thread is not about problems with Windows updates. It is about Softube updates to legitimate users of Console 1 Hardware.
     
    Last edited: May 17, 2018
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  3. DJK

    DJK Kapellmeister

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    Last edited: May 17, 2018
  4. reliefsan

    reliefsan Platinum Record

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    Same issue here. Also the slate digital ones are hit from the latest win10 update.
     
  5. DJK

    DJK Kapellmeister

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    Last edited: May 17, 2018
  6. TonyG

    TonyG Audiosexual

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    @reliefsan and @DJK Thanks for your respective responses but I was not referring to "Windows" updates. I am talking about the update to legit Softube Console 1 software for the hardware. Nothing to do with Windows updates or Windows 10. The problems both of you describe are the "reverse" of my problem and therefore, off topic here. I just wrote HARDWARE in bold letters to avoid further confusions.
     
  7. SineWave

    SineWave Audiosexual

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    I am yet to find a motherboard and CPU that doesn't support Windows 7. Just clarifying... :wink: You haven't done your homework well. You get an F from me. :)
     
  8. TonyG

    TonyG Audiosexual

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    Let us keep this thread on topic
     
  9. DJK

    DJK Kapellmeister

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    :dont:
     
    Last edited: May 17, 2018
  10. DJK

    DJK Kapellmeister

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    Last edited: May 17, 2018
  11. TonyG

    TonyG Audiosexual

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    @DJK and @SineWave you both are off topic here. This thread is about Softube's Console 1. I will ask you kindly to start a thread of your own if you want to discuss something else. Thank you both.
     
  12. Quantised Noise

    Quantised Noise Newbie

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    I hate bumping an off-topic issue, but the claim is just BS... "AORUS X7 Intel USB 3.0 Driver 3.0.0.19 for Windows 7 64-bit", given that the USB3 drivers were always the only bit not supported on win7....
     
  13. TonyG

    TonyG Audiosexual

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    @DJK Thanks. I appreciate what you did. I m just trying to keep this thread on topic and find a solution to this problem and Softube is taking way too long.
     
    Last edited: May 17, 2018
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