Hi !
I have a preset problem with Sample Logic library.
Except that I put the folder in "user ... / kontakt" and everything worked. since i installed komplete kontrol it no longer works. I use kontakt 6.3.1. however other libraries which are not from Sample Logic work. so I don't think there was a crash after launching native access.
I have tried everything: uninstalling kontakt, cleaning the registry, moving the library, redownloading the release. If someone has an idea ???

 

If for some reason one of our full Kontakt libraries will not load properly, or is missing presets, please find the product’s presets folder located inside the product library folder and copy it to the following folder(s):
[Mac] Boot Drive/Users/Your User Name/Documents/Native Instruments/Kontakt or Kontakt 5.
[Windows] Boot Drive/Users/Your User Name/Documents/Native Instruments/Kontakt or Kontakt 5.


In case you need further assistance, please watch this short installation video:

Troubleshooting missing presets for our Kontakt retail products: