MOTU 828 Mk2 problem and need help

Discussion in 'Soundgear' started by Bunford, Mar 15, 2016.

  1. Bunford

    Bunford Audiosexual

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    Anybody able to share any opinions on what might be the issue with my interface? It seems to power on and then freeze, being totally unresponsive. This occurs when not connected to anything except the power cable, so likely to be hardware issue. However, when i connect the firewire cable to my PC, the interface is detected perfectly in terms of model, inputs, outputs, features etc in windows system audio panel, MOTU AudioControl and CueMix. However, i cannot get the unit itself past the model name screen and can;t get any audio through it.

    I emailed MOTU and they basically said as it's not the current Mk3, they can't help and advised I buy one of the newer models. Not very helpful!!!!

    Any ideas?!?!

     
    Last edited: Mar 15, 2016
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