Hi everyone,

I’m getting the following macOS installer error when trying to install a Kontakt library from an ISO file:

“The Installer could not install the software because there was no software found to install.”

This happens immediately after launching the macOS installer (.pkg) contained in the ISO.

System details:

• Mac: Apple Silicon (M1)
  
  
• macOS: Tahoe 2.6.2
  

Details of the issue:

• The Kontakt library is distributed in ISO format
  
  
• I can mount the ISO without any issues
  
  
• Inside the ISO is a macOS installer package (.pkg)
  
  
• When I run the installer, macOS reports that there is no software to install
  

Additional context:

• This same Kontakt library was previously installed and working correctly on an external hard drive that has since failed
  
  
• I am now trying to install the library again on a new external drive
  
  
• It seems possible that macOS or Native Instruments still believes the library is already installed, even though the original files no longer exist
  

Things I’ve tried:

• Re-mounting the ISO and re-running the installer
  
  
• Using a different external drive
  
  
• Checking file permissions
  
  
• Inspecting the installer with Suspicious Package (it shows that the package does not actually install the library content directly)
  

Questions:

• Is this a known issue with older Kontakt library installers on newer versions of macOS / Apple Silicon?
  
  
• Do some Kontakt libraries rely on legacy installers that no longer work on modern macOS?
  
  
• Is there a recommended way to manually install or re-register a Kontakt library when the original install drive is no longer available?
  
  
• Should I remove old Native Instruments or macOS installer receipts before attempting to reinstall?
  

Any help or guidance would be greatly appreciated. Thanks!