Mac OS X - 5.7.3 - no libraries saving (Not SNPID issue)

Discussion in 'Kontakt' started by peow_peow_peow, Mar 13, 2018.

  1. peow_peow_peow

    peow_peow_peow Newbie

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    Hey all, i can't work out for the life of me what i've done wrong here. I've completely reinstalled os x and installed exactly as per instructions on sister site. I open up the 5.6.0 app to add libraries but then when i close and reopen either the 5.6.0 or even the 5.7.3 standalone app they're not there.

    I've tried multiple libraries and it looks as though the Kontakt app is not even writing xml files for the libraries i add into the application support/service centre folder.

    I know there's the trick with modifying the xml file to match the ninct "SNPID" and i can't even locate the xml in the library/app support/service centre folder. It's like kontakt isn't even making the xml files on 'add library'.

    I've also tried wiping kontakt completely using instructions from other threads and trying my other kontakt [k] versions that i've installed previously that added libraries fine and i'm still haviung the same issue.

    I've searched everywhere to see if anyone is having the same problem but to no avail. I'm running OS X 10.12.6 on a 2015 macbook pro.

    Any help would be greatly appreciated as i've spent hours trying to trouble shoot this problem with no luck :(
     
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  3. belalugosi

    belalugosi Kapellmeister

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    library/app support/Native Instruments/service centre folder <— must have admin privileges or Kontakt cannot write xml files in it
     
    Last edited: Mar 15, 2018
  4. jazzzz

    jazzzz Producer

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    Library folder in root location, your hard drive directly. Not the Library under Users!
     
  5. peow_peow_peow

    peow_peow_peow Newbie

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    Thanks Belalugosi! This fixed my issue, you're a champ! :)
     
  6. Mock

    Mock Noisemaker

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    Please Let me know how you fix this problem.. no library.. please. How can I give Admin lock?
     
  7. belalugosi

    belalugosi Kapellmeister

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    @ Mock:

    Just make Info ( Command + I) on Service Center folder

    If there's no "admin" in one of the three listed privileges, just double click on the bottom right lock icon,
    fill in the admin password to unlock and add the admin user using the "+" button, choosing "read/write" privileges
     
  8. leetut

    leetut Newbie

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    this doesn't work for me,
    I don't have library/app support/service centre folder
    but I do have library/app support/native instruments/service centre folder
    gave the folders admin read/write but
    still not saving the same 2 libraries
     
  9. belalugosi

    belalugosi Kapellmeister

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    ^ Yeah sorry… I was to quick to post the file path (now edited)

    When a library fails to show up there's others things as well to take care of:

    1) make sure that also the content of the same folder does have admin privileges: RW
    2) (eventually) delete the xml file and redo a new nicnt file with a different SNPID number
    3) check if SNPID number does match in nicnt and xml file (if not edit the xml file with, i.e, Text Edit and save)

    Of wich libraries you're talking about ?
     
    Last edited: Mar 15, 2018
  10. leetut

    leetut Newbie

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    when adding a library the xml files in service centre are created, this always worked for me
    tried the above with no joy, librarys are Nord and Soul Trilogy
    just tried to add Motors and it doesn't remember that either

    Edit- choosing a different SNPID worked!
    thanks for the help (and patience!)
     
    Last edited: Mar 15, 2018
  11. leetut

    leetut Newbie

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    all working now
     
    Last edited: Mar 17, 2018
  12. Mock

    Mock Noisemaker

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    Thank u so much. Is it make me possible to solve no library found?
     
  13. belalugosi

    belalugosi Kapellmeister

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  14. mmforaudio

    mmforaudio Newbie

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    Did you solved this? Got the same issue I have tried a lot and nothing please help
     
  15. Marigold

    Marigold Newbie

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    Signed up just to say thank you so much! This solved it for me, finally.
     
  16. Sounddept

    Sounddept Newbie

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    I’m having the same problem, add libraries through kontakt 5.6.0, they show up in the side bar...open kontakt 6 and they’re gone, no xml or anything

    open 5.6.0 up again and there’s nothing there anymore
     
  17. signalflow

    signalflow Platinum Record

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    You're probably creates a temp file on your desktop. If so, all you need to do is rename it the nicnt named file with extension .xml. save that to the service center folder.
     
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