Kontakt crashing Bex64 error

Discussion in 'Kontakt' started by seves, Apr 22, 2018.

  1. seves

    seves Noisemaker

    Joined:
    Jul 23, 2014
    Messages:
    31
    Likes Received:
    5
    Does anyone know how to fix this error? I noticed it's common on windows 8 but i'm using good old win7 so i'm not sure why it appeared. When i try to run kontakt either the standalone or from a DAW it crashes and shows Bex64 error, no changes have been made to the PC and no other versions have been installed that could have trigerred said error, it simply came out of nowhere, here are the details:

    Problem signature
    Problem Event Name: BEX64
    Application Name: Kontakt 5.exe
    Application Version: 5.6.1.48
    Application Timestamp: 57ed2b3d
    Fault Module Name: StackHash_8746
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 00000000
    Exception Offset: ffffffff8fd750b0
    Exception Code: c0000005
    Exception Data: 0000000000000008
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 2058
    Additional Information 1: 8746
    Additional Information 2: 8746e4dbe44fa30975ce093b4dfe08eb
    Additional Information 3: 004d
    Additional Information 4: 004d463f019d63dc3abe6e89f9425f8d
     
  2.  
  3. Loland

    Loland Noisemaker

    Joined:
    Apr 14, 2013
    Messages:
    10
    Likes Received:
    6
    do you have razer synapse software installed ? try to deactivate it if so
     
  4. seves

    seves Noisemaker

    Joined:
    Jul 23, 2014
    Messages:
    31
    Likes Received:
    5
    thanks but no, it's a pretty clean machine, it has a couple DAWS installed, bitdefender, ccleaner and thats pretty much it.
     
  5. bluerover

    bluerover Rock Star

    Joined:
    May 3, 2013
    Messages:
    585
    Likes Received:
    407
    Maybe try disabling some windows startup programs. Bit Defender and Ccleaner if they are active. I prefer using portable applications with a clean start-up.
     
  6. Mousikanos

    Mousikanos Noisemaker

    Joined:
    Feb 11, 2018
    Messages:
    14
    Likes Received:
    6
    Is there a particular reason why you are using the 5.6.1.48 version? Have you tried the latest 5.8?

    Also:

    - Is Windows fully up to date? [If not make sure it is]
    - Do you have Visual C++ 2013 re-distributables installed? [If not install it from here https://www.microsoft.com/en-gb/download/details.aspx?id=40784]

    If any of the above is not working, make sure you re-install Kontakt because it seems that somehow the .exe got corrupted.
     
  7. seves

    seves Noisemaker

    Joined:
    Jul 23, 2014
    Messages:
    31
    Likes Received:
    5
    thanks everyone, i solved it, it was a program called Qustodio, didnt think about it at first cause it's not a firewall or anything but i uninstalled that one and everything is fine again.
     
  8. majestic03

    majestic03 Noisemaker

    Joined:
    Apr 24, 2018
    Messages:
    19
    Likes Received:
    4
    I know this has been resolved, but I would recommend everyone (or just windows users at least) to grab the recently released kontakt 5.8 portable. The fact that it's portable makes things so much simpler and easy to use. I've been running it on my windows 7 64 system with presonus studio one 3.5.4, flawlessly.
     
    Last edited: Apr 25, 2018
Loading...
Similar Threads - Kontakt crashing Bex64 Forum Date
Kontakt crashing Ableton 10 Software Apr 26, 2018
Kontakt over 5.6.6 crashing in Sonar. Please help! Software Dec 27, 2017
Kontakt 5.6.6 crashing reaper 3.1 Reaper May 13, 2017
Kontakt 5.6 crashing logic when loaded in komplete kontrol Kontakt Sep 18, 2016
Kontakt suddenly crashing, and will no longer launch ( SOLVED ) Kontakt Jul 11, 2016
Loading...