Keyscape standalone cannot load sound sources

Discussion in 'Software' started by Duck97, Oct 10, 2022.

  1. Duck97

    Duck97 Newbie

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    Hello everyone, I have purchased keyscape and installed the standalone version on my win11 laptop (requirements are fully satisfied). Keyscape works and displays the instruments in the browser window, but when I double click any of the instruments an error message appears: “cannot load soundsource -sound name- in directory keyscape library. Try refreshing Index in browser”. How can I solve this? I tried reinstalling but the problem remains. I also tried the methods I found on reddit or other forums but they’re not effective.
     
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  3. Gen1

    Gen1 Guest

    If you have purchased Keyscape then contact their customer support. They will help.
    Sounds like you may not have the full library. I got that error on my mac due to a few instruments not in the core library. Everything has to be correct for it to work. Keyscape is fussy like that.
     
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