Keyscape is not finding some files [solved]

Discussion in 'Software' started by Kundalini, Feb 28, 2017.

  1. Kundalini

    Kundalini Kapellmeister

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    Dear all,
    after last update I have a problem with Keyscape, None of the Keyscape Library instrument is working and a message "....zmap may be missing or corrupted. Try refreshing the SoundSource Browser" is visible. The same message I have when opening some of Keyscape creative instruments but hopefuly some of them works ok.
    I'm using windows 10 64 bit and Cubase 9. If any of you had the same problem and found a solution I would be grateful for advice.
    respect
    Kundalini
     
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  3. DeeeZZZ

    DeeeZZZ Guest

    Delete zmap.index STEAM\Keyscape\Soundsources\Factory\Keyscape Library
     
    Last edited by a moderator: Jul 28, 2018
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  4. Kundalini

    Kundalini Kapellmeister

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    DeeeZZZ, thank you for your advice, apologize for late reply but I wasn't available for some time, I followed your advice and unfortunately it doesn't help. Everything worked fine previously till last update, have no idea how to make it work again. If you or anyone of the members here have an idea, I would be grategull
     
  5. Kundalini

    Kundalini Kapellmeister

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    What DAW you use? When I'm deleting this zmap.index, Cubase and Studio One crashes.
     
  6. Kundalini

    Kundalini Kapellmeister

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    Dear Community, how a folders tree of the keyscape should look like? Any advice how to make it working?
     
  7. DeeeZZZ

    DeeeZZZ Guest

    Sonar
     
    Last edited by a moderator: Jul 28, 2018
  8. Avenel

    Avenel Kapellmeister

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    all this mess because TZ Group released a buggy pack with missing or wrong DB files.
     
  9. Pinkman

    Pinkman Audiosexual

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    Open zmap.index with Notepad++ or Wordpad and see what you have on the 4th line for PATH. I used Find and Replace to remove every mention of the existing path and replace it with Keyboards/
    The first entry reads:
    <ENTRY NAME="Chimeatron Chimes Release" PATH="Keyboards/Chimeatron">

    The last entry reads:
    <ENTRY NAME="Yamaha CP-70 Pedal Noise RR" PATH="Keyboards/Yamaha CP-70B">
     
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  10. Kundalini

    Kundalini Kapellmeister

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    Wow, as i'm away from home now, i'll do it as soon as I come back but it seems for me that it's serious solution. Thank you very much for your help.
     
  11. Jim Bob

    Jim Bob Kapellmeister

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    Pinkman Can you be a little more specific. I'm looking in my text editor and seeing path=
    Do you mean after PATH=Keyboards/
    Do you not put in quotations? Is this done on every <ENTRY NAME= all down the list?
     
  12. Pinkman

    Pinkman Audiosexual

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    Keep the quotation marks. If you use Notepad++ or Wordpad you can use the Replace option to automatically edit every Entry.
    I can't remember exactly but in my original zmap.index the entries looked something like this and pointed to locations that didn't exist:
    <ENTRY NAME="Chimeatron Chimes Release" PATH="E:/Spectrasonics/STEAM/Keyscape/Soundsources/Factory/Keyscape Library/Keyboards/Chimeatron">

    Find this - E:/Spectrasonics/STEAM/Keyscape/Soundsources/Factory/Keyscape Library/Keyboards
    Replace with this - Keyboards

    So the entry becomes:
    <ENTRY NAME="Chimeatron Chimes Release" PATH="Keyboards/Chimeatron">

    @Jim Bob Check your PM.
     
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  13. Tre

    Tre Newbie

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    @Pinkman, your solution absolutely works!!!! many thanks for your help!!!!!!
     
  14. chillmuchmore

    chillmuchmore Newbie

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    @Pinkman @Tre upon checking zmap.index entry is:

    <ENTRY NAME="Chimeatron Chimes Release" PATH="Keyboards/Chimeatron">

    yet still having the same zmap issue..so just to verify should entry look like this after editing:

    <ENTRY NAME="Chimeatron Chimes Release" PATH="Keyboards">

    (MAC OSX)
     
  15. Tre

    Tre Newbie

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    <ENTRY NAME="Chimeatron Chimes Release" PATH="Keyboards/Chimeatron">


    remember you have to change all the instruments in the file to the same format. No just Chimeatron.
     
  16. Pinkman

    Pinkman Audiosexual

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    Yes. Use "Find and Replace" to edit all entries.
     
  17. SineWave

    SineWave Audiosexual

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    Always some issues with Spectrasonics installations... They are extremely fiddly. :sad:
     
  18. SoLiD

    SoLiD Newbie

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    Is this solution for Mac? All of my entry names are correct. I'm still getting error message saying Release.zmap may be missing or corrupted.
     
  19. SineWave

    SineWave Audiosexual

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    I would try hiring a private dick to find all those missing zmaps. If they're corrupted then just be prepared to "butter them up".

    [​IMG]
     
  20. Femster

    Femster Newbie

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    Hi All, i'm very new here. Having this problem currently on mac osx. Does anyone have a definitive fix for this on MAC?
     
  21. ArticStorm

    ArticStorm Moderator Staff Member

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    1. Have the same problem!

    Solution: i deleted the zmap.index file, so omnisphere rebuild it with the right directory string. (DAW may freeze, just let it work through)

    2. But now it says it cant find samples in those db files?

    Solution: Do not put db files in folders, they are just in the Keyboards folder!

    And now it loads presets for me finally. :bow:
     
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