Cubase 10, Keyscape: lag issue

Discussion in 'Software' started by JudoLudo, Nov 24, 2019.

  1. JudoLudo

    JudoLudo Kapellmeister

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    hi there, here's my setup:

    - Focusrite Scarlett 6i6 (1st gen)
    - CPU: AMD Ryzen 5 2600X
    - RAM: Corsair Vengeance DDR4 3200 MHz CL16
    - SSD: WD Black NVMe 250GB (OS and Cubase 10 PRO) + Crucial MX500 (Keyscape library)
    - GPU: Sapphire Nitro Radeon RX 480
    - Maximum performance, CPU parking disabled, and other optimizations

    When I palyback a track with Keyscape in Cubase, and I open the GUI, I get huge graphic lags and slowdowns (just like a videogame that goes low on FPS), but not audio problems. Every graphic element in Keyscape (only when I'm playing back Instruments track with MIDI events - i.e., only when Keyscape is actually playing something) has lags, volume meters, knobs (when I move them), everything.

    If Keyscape isn't playing something (i.e., if Cubase is playing back music, but there's no MIDI events on Keyscape Instrument track), I have no problems at all.

    Working at 44.1/24 and buffer at 128 (but I tried from 16 to 1024, same thing).

    Does anyone have this problem too? [​IMG]
     
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  3. Daskeladden

    Daskeladden Rock Star

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    so is this only when you use Keyscape or other plugins too?
    Post a screenshot of task manager when the Cubase and keyscape are up and running:
     

    Attached Files:

  4. JudoLudo

    JudoLudo Kapellmeister

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    hi there, only when using Keyscape. here's the task manager
    keyscape.png

    p.s. how to attach a file?
     
  5. JudoLudo

    JudoLudo Kapellmeister

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    as you can see, there's not so much to check in task manager... little usage of CPU and sparse peak of ethernet card (I need it, can't disable it)
     
  6. TeamBeat2019

    TeamBeat2019 Ultrasonic

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    If this is the patched version Disable or set to high the Asio Guard on keyscape :wink:
     
  7. JudoLudo

    JudoLudo Kapellmeister

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    it's already disabled. I tried to turn "Activate Multi Processing" off, but I can't see changes.
     
  8. Daskeladden

    Daskeladden Rock Star

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    Try Keyscape in another DAW to confirm if the problem is Cubase or Keyscape
     
  9. JudoLudo

    JudoLudo Kapellmeister

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    I opened Keyscape in standalone and it gives me the same problem. could it be a bad installation? or compatibility issue with GPU (even if my GPU is more powerful than my laptop one, that runs Keyscape smoothly)?
     
  10. Daskeladden

    Daskeladden Rock Star

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    At least you know that the problem is keyscape and not Cubase. This is the version I have:
    keyscape.jpg
     
  11. JudoLudo

    JudoLudo Kapellmeister

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    ok it's the exact same version for me. always updated from sister site.

    yesterday I updated GPU drivers, but nothing changed. I don't know what to try anymore :woot:
     
  12. Booyakasha

    Booyakasha Newbie

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    I had this same problem w/ Keyscape and Ableton. For me it was because i had the magnification set to 1.5 in the UI for the plugin since my monitor is 4k. Setting it back to 1x fixed it for me.
     
  13. JudoLudo

    JudoLudo Kapellmeister

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    ok, so bad coding from Spectrasonics. sad.
     
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