Acoustic Samples is not a customer friendly company

Discussion in 'Software' started by Atlantis84, Dec 2, 2021.

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Who heard of Acoustic Samples before it was cracked?

  1. Before

    28 vote(s)
    41.8%
  2. After

    39 vote(s)
    58.2%
  1. Atlantis84

    Atlantis84 Kapellmeister

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    i been hearing from a lot of people Acoustic Samples said they don't do refunds now this means they been doing this for years to people what make them think that they wont experience Karama ? like how long they thought that they stuff wouldn't get pirated lol ......these type of companies deserve to be pirated....... no demo and no refund?...... that is like the worst customer service i ever seen in my life but yet he get's on Audioz and complain about his stuff getting pirated ......he literally capitalized off people for years now he wants to cry now that the pirates going to capitalized off of him
     
    Last edited: Dec 2, 2021
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  3. F.L.O.W.

    F.L.O.W. Producer

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    It's the challenge of cracking Falcon...not to do with making money from it or its libraries.
     
  4. BEAT16

    BEAT16 Audiosexual

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  5. Atlantis84

    Atlantis84 Kapellmeister

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    true that
     
  6. Atlantis84

    Atlantis84 Kapellmeister

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  7. Stuck In The 80s

    Stuck In The 80s Platinum Record

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    Wow... no-one had heard of them previously but you have personally been told this by lots of people who a) bought their stuff and b) have tried to return it??? :winker:

    Why should they offer refunds just because the product has been cracked?
    Did the product they bought stop working???

    Purchasing software to then find it later cracked is the chance you take. I don't know why your attack is so personalised. It doesn't sound like they left you out of pocket
     
    Last edited: Dec 2, 2021
  8. F.L.O.W.

    F.L.O.W. Producer

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    Sorry, but what?
    The above link is from 2012.
    So what do you mean?
     
  9. nyaa13

    nyaa13 Producer

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    I personally never heard of Acoustic Samples before to be honest... :rofl:
     
  10. F.L.O.W.

    F.L.O.W. Producer

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    Yes, well you're a cat. So this is understandable.
    I didn't know cats could live under a stone though! :)
    Where have you been for the last 10+ years?
     
  11. waverider

    waverider Rock Star

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    @Atlantis84
    I think it's perfectly fine to refuse a refund for digital goods. Plenty of audio related companies do it, I've never heard anyone complain about it. That's certainly not a reason to go on a tirade to claim that they deserve 'karma' for it.

    This is basically just denial of the basic fact that piracy can hurt developers, and that some developers are hit by it more severely than others, and that some can't handle it personally and suffer very badly. From what I understand, Acousticsamples spent more than half a year converting his libraries to UVI after they got pirated the first time around. That's how distressing this was for him. So you might imagine how bad it must feel to him right now?

    While I understand the nature of this place and of the 'sister site' it's still important to realize that piracy can have a negative impact on the people whose work gets stolen. You lashing out against one such developer who came here and raised his voice about it just shows that you can't handle the simple fact that your actions have consequences for others. Wanna be a pirate, then live with the fact that your actions might hurt the developers. Can't take it, then don't pirate. I would think only few developers have the inner fortitude to embrace piracy and see it as a blessing in disguise.

    I always find it cool when a developer does that and uses it to their advantage. I always find that likeable and try to support them best as I can. But no developer is obligated to do that, and it's fine for them to attempt to take countermeasures against it. Question is, how arrogant are they going to be in the process. Vengeance has lost my sympathy for this reason, for example, because in their bitter rampage against piracy they routinely hurt their customers. Others like Acousticsamples have acted in a completely acceptable manner.
     
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  12. F.L.O.W.

    F.L.O.W. Producer

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    Which is why, understanding the law of karma, we try before we BUY. :bow:
     
  13. nyaa13

    nyaa13 Producer

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    I only learned of Acoustic Samples after R2R cracked UVI. So in reality R2R made them famous in a way and therefore known to me as well. And then I realized that I didn't miss out that much. They have some interesting sounding libraries but nothing too "wow".
     
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  14. Stuck In The 80s

    Stuck In The 80s Platinum Record

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    Well let's have a poll then...

    @Atlantis84 : Please add a poll to your thread asking who had heard of Acousticsamples before Falcon was cracked.

    Obviously all your mates demanding refunds will have but let's see.
     
  15. Olymoon

    Olymoon MODERATOR Staff Member

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    You create a thread based on this?
    That's how disinformation begins ...

    Also, do we have to add hate on misery?
     
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  16. nyaa13

    nyaa13 Producer

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    As for the developer I think he exaggerated things a bit being a bit overdramatic by saying that his sales dropped by 90% in a matter of days (without proof I can't believe that) and I also believe that his post was misplaced here. I understand that he worked hard for all this and that it feels bad for him, but on the other hand most people that download such libraries are poor and can't even afford wasting money even on semi-premium file hosting services... Furthermore more of these downloaded libraries won't get much used and will just "wither away" on some kinds of storage devices... One could also argue that lots of real instrument players or producers etc, also get "pirated" when companies release very good vsts since instead of someone hiring a real instrument player or mixing and mastering engineer and use their services they resort on using vsts. Because many can do a very good job after years of experience on both a high quality production and good music composition. It just takes trial and error, experience (whether emulated or not from more knowledgeable people or from themselves trying out new methods and ways). On the other hand we should be respectful to developers like him and avoid spreading possible misinformation without proof.
     
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  17. nyaa13

    nyaa13 Producer

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    Well, at least that applies if he is the real developer and not a troll acting like he's the real dev of AcousticSamples to have some fun messing around with people... :unsure: You never know...
     
  18. Atlantis84

    Atlantis84 Kapellmeister

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    Demo's are important to see if u like the product or not so now days i guess people like to buy they car before they test drive it :dunno::dunno:
     
  19. Atlantis84

    Atlantis84 Kapellmeister

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    his sales dropped because of bad customer service people talk you know and they tell each other about things so the word will get around on how they do they customers and so much for they term and conditions
     
  20. Atlantis84

    Atlantis84 Kapellmeister

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    that crossed my mind plenty of times :unsure::unsure:
     
  21. Atlantis84

    Atlantis84 Kapellmeister

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    No i actually know 2 people that purchased they products i didnt believe them at first untill i went to Acoustic samples site and read they terms and conditions and it says no refunds but yet they don't give u a demo to see if u like it or not..........too me that doesn't make sense
     
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