Ableton is asking for authorization after all this time..

Discussion in 'Live' started by Chriskondog, Jul 27, 2019.

  1. Chriskondog

    Chriskondog Newbie

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    Hi all,

    After a year of producing music, Abelton Live 10 is asking for Authorization so my DAW won't let me save or export files.

    I have backed up my ableton files. If I were to uninstall my DAW on my laptop then 're install from my external hard drive, would this work?

    I'm really worried that I won't be able to work on my ableton files I've worked on for the past year...

    Also, where it asks me for an authorization, if I was to put a legit authorization in, would I then be able to work on my saved files I used with the cracked version of Abelton?

    Thanks in advance
     
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  3. notrace

    notrace Ultrasonic

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    I wonder if it auto updated?
     
  4. ExBen

    ExBen Newbie

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    I have got this problem too.

    Solved now. I just created a new disk image by using Disk Utility on my 10.14 Mojave. Than deleted all copies of Ableton from my mac and copied Ableton 10 Live to disk image which i created. When i open the Ableton, it works.
     
    Last edited: Feb 19, 2020
  5. fiction

    fiction Rock Star

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    Are you running Live directly from the disk image?
     
  6. Daskeladden

    Daskeladden Rock Star

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    - uninstall Ableton
    - Delete Preferences.cfg, Undo folder (in Live 9 this is Undo.cfg) and Template.als (if present).
    Location: Users\[username]\AppData\Roaming\Ableton\Live x.x.x\Preferences\
    - reinstall Ableton and turn of updates in preferences
     
  7. belzrebuth

    belzrebuth Newbie

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    I have the same problem under Windows 10 on my PC running Live 10.1.6.
    It already asked for authorization twice in a week's time.
    I don't think it updated because I have blocked its communication via windows firewall.
    I just reinstalled it the first time and worked for a day or two without activating it again so most probably it have kept it's authorization profile.

    Weird thing is that on my Win10 laptop version 10.1.6 did the same thing a month ago and the problem resolved when I reinstalled it without deleting any preferences etc.

    Which is the correct way to proceed for my PC?I really need a stable Live installation.

    Should I delete everything and reinstall?

    Does blocking the program with the Windows firewall actually prevents it from communicating?
    I can't keep my computers offline because I'm using them for other stuff too
     
  8. bobdule

    bobdule Kapellmeister

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    Live 10.1.9 is out
    you should use the last version, untick check for updates in preferences. no need a firewall.
    you can also clean older versions cache in:
    C://Users/your name/AppData/Local/Ableton
    user data, live reports, unlock in:
    C://Users/your name/AppData/Roaming/Ableton
     
  9. belzrebuth

    belzrebuth Newbie

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    Thanks boddule!
    I actually re-installed Live just after posting here and now it's working correctly ever since.
    I had indeed enabled the update check so disabling it probably fixed the authorisation messages:no:

    In order to install the new version (10.1.9) should I just replace my current version .exe with that one?


    EDIT: I did the above and it worked:)
    For future reference:
    Should I delete anything (old config files etc) when installing a new version of live this way?
    Or just replacing the .exe is okay?
     
    Last edited: Feb 25, 2020
  10. bobdule

    bobdule Kapellmeister

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    you can delete all from the old versions. usage, cache and database, you can keep only the unlock folder renamed to 10.1.9

    push use a new driver, maybe use the last installer.

    and make a new VST scan, it will show a bad crack issue for some's who need to be desactivated or moved from the VST folder.
     
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