Hi,

I have Ableton 12.3.6 working perfectly, except i cannot download Packs.
After authorization, it says i have Ableton Live 12 Suite + 374 add-ons authorized, but i cannot download any of them from Packs, it doesn't even show the list of available Packs.
It says:
Can't retrieve list (Missing Authorization)
(UNLOCK)

Software is authorized, i've been using it, saving, exporting everything for over a month now, but i wanted to check Expressive Chords and when i didn't find them then i realize this part isn't unlocked.

Is this normal? what can i do?

 

It's normal. You can't download them through the client. You should be able to find all the packs uploaded here. Search for: Ableton Live Suite 12 Library (Packs)

This was the initial packs release shipped with Ableton 12. Many packs have been added and updated since then, so I recommend hunting them down separately if you're interested.