Ableton 12 "Some products could not be authorized due to an internal error."-issue overnight?

Discussion in 'Live' started by loceanolow, Apr 20, 2026.

  1. loceanolow

    loceanolow Noisemaker

    Joined:
    Mar 24, 2018
    Messages:
    13
    Likes Received:
    3
    Hi everyone!

    I've used R2R's Ableton Live 12 Suite v12.3.6 from sister site (and their earlier versions for years) with no issues. However, as I open Ableton today, I was requested to activate my license (again?), for some odd reason. When I then try to drag-and-drop the Authorize-file, it says: "Some products could not be authorized due to an internal error. Please visit www.ableton.com/account/request-unlocks."

    Issue.JPG

    Does anyone know how to fix this? I've tried to re-install and also used the old keygen method, but the same message appears when trying.

    I'm using Windows 10 and have never had this happen literally overnight?

    Thanks y'all!
     
  2.  
  3. horsti

    horsti Newbie

    Joined:
    Jan 22, 2026
    Messages:
    1
    Likes Received:
    0
    This happend to me to and i still dont know why. i fixed it by uninstalling via revo-uninstaller and after that it worked again. but this was an older version of live 12. and im in windows 11.
     
  4. Lou Ulfark

    Lou Ulfark Producer

    Joined:
    May 30, 2018
    Messages:
    196
    Likes Received:
    95
    Have you tried excluding the Ableton's folder from the antivirus scan ? Perhaps it's deleting the file "vcruntime140_1.dll" by R2R ?
     
  5. daxy

    daxy Kapellmeister

    Joined:
    Apr 4, 2022
    Messages:
    90
    Likes Received:
    47
    before i stopped using win defender every now and then vcruntime140_1.dll would just vanish so i keep a backup of it
     
  6. PulseWave

    PulseWave Audiosexual

    Joined:
    May 4, 2025
    Messages:
    5,179
    Likes Received:
    3,016
    Just delete that damn Windows Defender already and install Bitdefender Antivirus Free instead!
     
  7. nmkeraj

    nmkeraj Producer

    Joined:
    May 2, 2016
    Messages:
    883
    Likes Received:
    149
    Location:
    Milky Way
    Some files could be corrupted as well as your hdd/sdd gets worn. Even the system itself can start giving errors. It can be easy as that. Reinstalling the app should be the first thing to do.
     
  8. loceanolow

    loceanolow Noisemaker

    Joined:
    Mar 24, 2018
    Messages:
    13
    Likes Received:
    3
    It was indeed the vcruntime140_1.dll-file. Thanks guys!
     
Loading...
Similar Threads - Ableton products authorized Forum Date
Holiday Special: 25% Off All Ableton Products! Software News Nov 28, 2011
Abletonlive.aaf Converts AAF Files Directly Into Ableton Live Sessions Live Today at 6:16 PM
Ableton live Crashing Then Deleting Project File Out of Folder Live Yesterday at 8:59 PM
How to find the project that contains a sample (Ableton Live) Live Yesterday at 11:03 AM
VST plugin steals focus in Ableton Live Apr 20, 2026
Loading...