Hi everyone,

I’m getting the following macOS installer error when trying to install a Kontakt library from an ISO file which has a .pkg installer:

“The Installer could not install the software because there was no software found to install.”

This happens immediately after launching the macOS installer (.pkg) contained in the ISO.

System details:

• Mac: Apple Silicon (M1)
  
  
• macOS: Tahoe 2.6.2
  

Details of the issue:

• The Kontakt library is distributed in ISO format
  
  
• I can mount the ISO without any issues
  
  
• Inside the ISO is a macOS installer package (.pkg)
  
  
• When I run the installer, macOS reports that there is no software to install
  

Additional context:

• This same Kontakt library was previously installed and working correctly on an external hard drive that has since failed
  
  
• I am now trying to install the library again on a new external drive
  
  
• It seems possible that macOS or Native Instruments still believes the library is already installed, even though the original files no longer exist
  

Things I’ve tried:

• Re-mounting the ISO and re-running the installer
  
  
• Using a different external drive
  
  
• Checking file permissions
  
  
• Inspecting the installer with Suspicious Package (it shows that the package does not actually install the library content directly)
  

Questions:

• Is this a known issue with older Kontakt library installers on newer versions of macOS / Apple Silicon?
  
  
• Do some Kontakt libraries rely on legacy installers that no longer work on modern macOS?
  

Any help or guidance would be greatly appreciated. Thanks!

 

When you mount a disk image like .dmg or .iso, Suspicious Package can give you that error about not installing directly. But if you take the package file out or copy it, to desktop as example, then it may let you look inside the .pkg and export files from it.

I'm not on Tahoe or using Kontakt 8. My comment is only about Suspicious Package.