I got an error about Port 2 - which is my SSD i have another hard disk in the laptop which is not an SSD
i am trying to get in windows to see what i can retrieve, it won't get in windows

i made a USB bootable drive with windows 11, and it gives me two options

1) install windows 11
2) repair PC

the first option will delete everything it says so thats no option

about 2) i get the following



what is my best option? i'll try everything but it takes 2 hours to get to this screen each time

Thanks

 

Take the Command Promp.

1.) Here’s an overview of the CHKDSK commands:

• chkdsk cross-references the directory of files with the file system to verify that they match. It’s just a diagnostic and doesn’t try to fix anything.
  
  
• chkdsk /f fixes any structural issues with the file system and directory, correcting inconsistencies between the two.
  
  
• chkdsk /r searches for corrupted parts of the physical hard drive (while also running chkdsk /f) and tries to recover the data there to put it in a part of the drive that isn’t damaged.
  
  
• chkdsk /x dismounts a drive so that it can be checked and fixed. Running this command also runs /f.
  
  
• chkdsk /v shows the path and name of all files while running a check.
  

https://www.avg.com/en/signal/how-to-use-chkdsk-windows

2.) Use the System File Checker tool to repair missing or corrupted system file

In the Command Prompt window, type the following command, and press ENTER:

sfc /scannow

https://support.microsoft.com/en-us...em-files-79aa86cb-ca52-166a-92a3-966e85d4094e

 

1. Check the drive and motherboard port for physical damage, including connectors.
2. Check if the cables are properly connected, replace them if needed.
3. Try the drive with an external adapter or in another machine.
4. Try a different port on the same machine.
5a Use a Linux recovery live distro for USB, mount your drive read-only - damage assessment & backup.
5b Use some Windows-focused backup solution. I'm sure somebody here will tell you which - EaseUS?
5c Boot into your Windows USB, open Command Prompt, check if you can copy stuff over.
6. Take the drive to a professional repair shop.

I'd probably go from 1 to 5 in order.

 

I'm not a linux shill like some people, but situations like these call for linux

this distro is especially great https://www.system-rescue.org/
if you're not feeling that, acronis is a good option

 

If you have access to some other pc/laptop, look for "Hiren's boot cd" in google and make that a bootable usb. You can at least rescue your files this way. It's a bootable windows environment with pre-installed tools.
Probably you will be still be able to see and backup your stuff. Good luck.

 

Hiren boot cd will give a windows like environment so kinda comfy for rescue efforts, it will mount your damaged drive and give access if it is still responding to commands.

I've used it hundreds of times, maybe thousands, its a tool worth keeping around. it has a host of tools for other problem solving as well.