How do YOU deal with unrealistic clients expectation?

Discussion in 'Mixing and Mastering' started by Martel, Jul 20, 2023.

  1. Martel

    Martel Platinum Record

    Joined:
    Jan 8, 2023
    Messages:
    398
    Likes Received:
    176
    So I received an email yesterday from a kid that already has something going and want to get a few tracks done for his next projects. He set his expectation clearly from the get go and wanted a mix and master in a week for one track and he would follow with the rest of his project if he's into it.

    At first I was expecting the usual Stems folder and a few adjustment to be done but what I received is a multitrack folder with no vox comping and a reference and rough mix that don't have any correlation.

    I had a quick chat with him and told him about the reality of what I got and the possible outcome being less then optimal. I also explained how his reference has little to no link to his song but he insisted on some specific aspect that he want the song to be sounding like.

    I was honest with him and told him that I'm far from the best vocal producer out there and that I still have miles to walk to get to the point of those pop vocal producers that we hear in the charts especially given the material that was given to me. I'm 100% sure that someone else could have done it but I didn't feel safe with what I had in hand and the time frame.

    He didn't get offended but he told me he did it with others in the past and showed me some songs that he swear were worst then what he sent me before the mixing happened and I honestly have a hard time believing him.

    I'm usually always down for some challenges but this one seems out of hand or at least I don't feel confident I can reach a result that he will feel satisfied with so I told him I might not be the guy to do the job if he is expecting a release ready final result out of what he sent me.

    In a way, it sucks because I just rejected a possible recurrent client and a couple grands but on the other hand I think I played it safe given the material given to me. I hate fights with artist and I prefer to be clear upfront then going into an infinite back and forth for something that in my opinion is not even close to be ready for mixing.

    To give a big picture of the project, it was a reggaeton artist that wanted is song to sound like a Ozuna song but all he did in his song was ''rapping'' except the hook. All his instruments also sounded like a Lo-fi instrumental parts. Overall, his rough song sounded like a Daddy Yankee song from 1998 ( ie -Daddy Yankee-Todo hombre llorando por ti) and was expecting me to make it sound like Ozuna - Favorita.

    It didn't happen often in my life but yesterday was one of those days.

    How do you guys deal with unreasonable client demand?

    Do you take it all and deal with it as it come or are you picking what make sense to you and you feel you can bring to a quality result ?

     
    Last edited: Jul 20, 2023
    • Interesting Interesting x 4
    • Agree Agree x 1
    • List
  2.  
  3. Crinklebumps

    Crinklebumps Audiosexual

    Joined:
    Nov 1, 2017
    Messages:
    875
    Likes Received:
    644
    I think you have to build and protect your reputation, the last thing you want is that people kind of like his track but it doesn't sound quite right and he blames the inconsistencies on the production rather than the source material. And you know he's going to blame you, maybe even publicly. Walk away.
     
    • Agree Agree x 7
    • Like Like x 1
    • List
  4. BlackHaze1986

    BlackHaze1986 Rock Star

    Joined:
    Jun 25, 2014
    Messages:
    743
    Likes Received:
    360
    Thats the biggest Problem of today's Music World, people record fast, cheap and without knowledge and want someone else to make it Sound good and like this or that Artist (I mentionied it in another Thread here that this is one of the Points that nowadays there are no to few real Studio Acapellas anymore). In the Golden Era of Music sure there where some Milli Vanillis, but there where so many Artist wanting to sound unique which produced a wide variety of style in diffrent Grenes and made that Era to what it is. (But at this Time most of the Artist didn't record Stuff and send to someone, they went to a Studio and the Producer was involved in the whole Process which i think is the best Way to get what you want as an Artist). As @Crinklebumps said before turn it down if you feel uncomfortable with the Client and safe your reputation.
     
  5. Martel

    Martel Platinum Record

    Joined:
    Jan 8, 2023
    Messages:
    398
    Likes Received:
    176
    Yeah, I agree with both of you. I don't feel like my reputation is on the line but I think it's hypocrite and dirty business to tell a client that you will meet his demand when in reality you know for a fact that this is mission impossible for the budget and time frame.

    I mean, it's one thing to be a M.E. but it's another to be a producer and If I need to retouch, layer, recomp and even retake some parts, I'm not mixing anymore. I'm producing a record from a sketch.

    So yeah, I'm with you both. I politely told the client to go back to the work bench and hit me up later with something more inline with his target.
     
  6. No Avenger

    No Avenger Audiosexual

    Joined:
    Jul 19, 2017
    Messages:
    9,020
    Likes Received:
    6,250
    Location:
    Europe
    It's way better to reject a job you can't do sufficiently (for whatever reason, be it time, genre, quality) and protect your reputation, than taking the money and damage it.
     
    • Agree Agree x 6
    • Like Like x 2
    • Winner Winner x 2
    • List
  7. Martel

    Martel Platinum Record

    Joined:
    Jan 8, 2023
    Messages:
    398
    Likes Received:
    176
    Honestly, I couldn't care less about my reputation. I know who I am and popular opinion doesn't affect me as much as others as far as I can tell.

    What I do care is ethic and integrity and that is not an opportunist behaviour but a way to care for others and respecting myself in doing so.

    The whole part where it becomes difficult is not hurting someones ego.

    On my side, you need to go very personal ( as in attacking the people I love, for example ) to be able to trigger me but usually, an artist is a very weak individual and his ego is an integral part of of his self esteem and confidence in himself.

    I believe that rejecting him might have gave him some bullets to ''damage my reputation'' more then I would have doing 8 revision, dealing with his temper tantrums (most probably) and being completely off target as far as time is concern. I mean, he would have probably felt entitled and have some ''good reason'' to make me work at the third of my rate because he spent his money. Hopefully I'm wrong and he's just a bubblehead that didn't realize what he was asking.

    In the end, I believe I made the right choice. I'm just a couple grands shorter in cash haha.
     
    • Agree Agree x 2
    • Interesting Interesting x 1
    • List
  8. justsomerandomdude

    justsomerandomdude Rock Star

    Joined:
    Aug 24, 2020
    Messages:
    469
    Likes Received:
    308
    it would be nice to preview the task before accepting, i dont know if thats an option, or if any platform provide that.

    Most of the services are catered towards the users/clients and it kinda feels like they just ignore or care less about the other. @Crinklebumps and @No Avenger are right, reputation is the first priority.

    Edit: Is this task from a freelancing platform like fiverr ?
     
    Last edited: Jul 20, 2023
  9. mercurysoto

    mercurysoto Audiosexual

    Joined:
    Nov 23, 2011
    Messages:
    1,444
    Likes Received:
    1,259
    Location:
    The bottom of the rabbit hole, next to Alice's
    I guess you made the right choice. I personally advertise publicly on my website that mix pricing depends on evaluation of the source tracks. If I find it unreasonable or outside what I can provide, I ask an unreasonable amount of money and that will send them away. If they stick to it, well, it's never happened yet.
     
    • Like Like x 4
    • Creative Creative x 2
    • Useful Useful x 1
    • List
  10. Martel

    Martel Platinum Record

    Joined:
    Jan 8, 2023
    Messages:
    398
    Likes Received:
    176
    No, it's networking based as usual. The song was previewed and I couldn't care less about my reputation which is why I rejected it. They hit me up because of what they know about my work. Not the other way around so I have nothing to do or protect in regards of my reputation. That's their opinion. Not mine. I deal the same way with everyone. I know my limitations and their expectation weren't on par with a realistic time frame that was put on the project. I'm also not interested in producing any artist unless we start from scratch. So all those red flags were enough for me to pass on it.

    But what would you do if someone sent you a mixtape song saying they wanted it to sound like a chart toping song ? That was the question of this thread.
     
  11. Martel

    Martel Platinum Record

    Joined:
    Jan 8, 2023
    Messages:
    398
    Likes Received:
    176
    That's a good trick honestly. Especially when you are getting new clients constantly. I source work mostly from a small niche market so I don't really have any manoeuvrability in that aspect.
     
  12. fishnose

    fishnose Producer

    Joined:
    Oct 9, 2021
    Messages:
    252
    Likes Received:
    129
    What a pile of crap. :dont:
     
  13. Martel

    Martel Platinum Record

    Joined:
    Jan 8, 2023
    Messages:
    398
    Likes Received:
    176
    How ironic.
     
  14. ptepper

    ptepper Kapellmeister

    Joined:
    Jan 15, 2021
    Messages:
    99
    Likes Received:
    57
    Still traumatised by some of the work I had taken over the years, despite knowing in advance that I'd probably regret it.

    The others I managed to refuse and never regretted. Hardly even remember.
     
  15. canbi

    canbi Kapellmeister

    Joined:
    Jun 12, 2023
    Messages:
    125
    Likes Received:
    42
    not doing it
     
  16. Pontius

    Pontius Kapellmeister

    Joined:
    Dec 3, 2015
    Messages:
    82
    Likes Received:
    52
    Location:
    Los Angeles
    I have one trick. Price myself out of work. Every time. If I fail, it'll end up being a better gig because the client is keenly aware of their overpayment.
     
    • Like Like x 1
    • Winner Winner x 1
    • List
  17. Martel

    Martel Platinum Record

    Joined:
    Jan 8, 2023
    Messages:
    398
    Likes Received:
    176
    Haha, damn that's what we call setting the market price .

    I love the idea !!
     
  18. clone

    clone Audiosexual

    Joined:
    Feb 5, 2021
    Messages:
    6,789
    Likes Received:
    2,966
    I understand this point of view, but I also think if the money is right for the amount of work; strongly consider it. The person hiring you to do the mix isn't going to ruin your reputation because their song sucks. A bad song from an artist or band is not a career-ending mistake; and they can blame whoever they want to after the fact. In all likelihood, no-one is going to hear it anyway. It's not exactly a hundred million dollar loss, like a bad film is for an actor. No-one will even know who did the mix.
    It's why ghost producers even exist.
     
    Last edited: Jul 21, 2023
    • Agree Agree x 3
    • Interesting Interesting x 1
    • List
  19. slowpoke

    slowpoke Kapellmeister

    Joined:
    Feb 26, 2021
    Messages:
    142
    Likes Received:
    50
  20. Lois Lane

    Lois Lane Audiosexual

    Joined:
    Jan 16, 2019
    Messages:
    4,490
    Likes Received:
    4,448
    Location:
    Somewhere Over The Rainbow
    Was it Cardi B that said?...

    If it smells like tuna
    Just cut and run
    As fast as yo feet can carry

    Well, maybe in retrospect it was really me. :winker:
     
  21. No Avenger

    No Avenger Audiosexual

    Joined:
    Jul 19, 2017
    Messages:
    9,020
    Likes Received:
    6,250
    Location:
    Europe
    That's not what I meant. A dissatisfied customer (due to his expectations) can very well damage your reputation, hopefully not ruin it.
     
Loading...
Similar Threads - deal unrealistic clients Forum Date
Deal Compressor July 12, 2024 | Music Software Sales & New Releases Software News Jul 12, 2024
Deal Compressor July 5, 2024 | Music Software Sales & New Releases Software News Jul 5, 2024
What's The Deal With Loop Packs? Genre Specific Production Jun 10, 2024
10 Years Of Imaginando - 10 Days Of Deals Up To -90% Off Software News Jun 3, 2024
Dealing with mediocre tracks? Mixing and Mastering May 20, 2024
Loading...