Universal Audio has bricked UA Spark on Windows

Discussion in 'Software' started by Gyorgy Ligeti, Feb 7, 2023.

  1. Martel

    Martel Platinum Record

    Joined:
    Jan 8, 2023
    Messages:
    398
    Likes Received:
    176
    I must say that I am not surprised at all.

    I bought a Twin X Quad a few months back and when registering it, I tried to redeem the ''refer a friend and get a free plugin'' but it wouldn't work.

    So I contacted their support and they told me that it is only possible to redeem when registering the product and that it is not possible anymore.

    One single plugin....

    It's at that point I understood with who I was dealing with.

    It's easy to gain trust from anyone but once lost, you bet I will tell the world their real face once compelled or asked about.
     
    • Agree Agree x 8
    • Like Like x 1
    • List
  2. playtime

    playtime Rock Star

    Joined:
    Sep 28, 2016
    Messages:
    689
    Likes Received:
    480
    Look closer. Cubase WILL NOT report CPU load with UADx (native) plugins. Insert 10 of them and look at your CPU load in Task Manager or Resource Monitor.

    What do you see?
     
  3. clone

    clone Audiosexual

    Joined:
    Feb 5, 2021
    Messages:
    7,419
    Likes Received:
    3,268
    Same experience with a single plugin I wanted to *give* to someone else, because I bought the plugin for a device I ended up returning (because it arrived dead). No dice either. And the guy at tech support was just a dick about it.

    Now that one silly plugin that I paid for results in this kind of text every time I see the letters UAD. I would never advise anyone to buy anything from them, at all. 0.
     
  4. Trurl

    Trurl Audiosexual

    Joined:
    Nov 17, 2019
    Messages:
    2,480
    Likes Received:
    1,464
    Sounds like the final money grab before the company disappears??
     
    • Funny Funny x 1
    • Interesting Interesting x 1
    • Useful Useful x 1
    • List
  5. wamto

    wamto Member

    Joined:
    Apr 21, 2017
    Messages:
    34
    Likes Received:
    14
    simple overwriting older version will save lot of people in this moment. ,maybe they will fix it , or not ! .there is more possibility that some one have them even after uninstalling au connect, they sit in vst3 folder left over. or by any chance the update didn't go through and the old version preserved. for subscriber they can cancel . but for hardware owner meaning no more native .
     
  6. ArticStorm

    ArticStorm Moderator Staff Member

    Joined:
    Jun 7, 2011
    Messages:
    7,713
    Likes Received:
    3,931
    Location:
    AudioSexPro
    hmm its time somebody frees them from the ilok prison ...

    Would been hilarious if that is related to a shitty implementation or usage of ilok. But we cant rule that out.
     
    Last edited: Feb 7, 2023
    • Agree Agree x 4
    • Like Like x 3
    • Interesting Interesting x 2
    • List
  7. Ariel Gonzalez

    Ariel Gonzalez Platinum Record

    Joined:
    Nov 26, 2020
    Messages:
    580
    Likes Received:
    229
    Location:
    Somewhere Out There
    i wish someone would have the previous installer, so our fav friends can get their hands on it
     
  8. playtime

    playtime Rock Star

    Joined:
    Sep 28, 2016
    Messages:
    689
    Likes Received:
    480
    If someone needs previous installer, PM me. I managed to dig it out.
     
  9. Bunford

    Bunford Audiosexual

    Joined:
    Jan 17, 2012
    Messages:
    2,518
    Likes Received:
    968
    I'm wondering if this is an update or product issue? I just read the thread and my first thought is whether any new customer installing 13.3 as their first ever UA install is having the issue, or is it only those who have upgraded from 13.2 to 13.3 that are experiencing it?! I guess that's an easy way to determine if it's something specific to the upgrade procedure that's the issue?!
     
    Last edited: Feb 7, 2023
    • Interesting Interesting x 1
    • List
  10. ArticStorm

    ArticStorm Moderator Staff Member

    Joined:
    Jun 7, 2011
    Messages:
    7,713
    Likes Received:
    3,931
    Location:
    AudioSexPro
    i need recent installers (the bricked ones), if you have them. please send me via PM.

    UA is recently pushing really hard to sell their interfaces - it feels unnatural often to me. Is this normal? It always feels like they need to ... because money is tight?
     
  11. Joe Crisp

    Joe Crisp Platinum Record

    Joined:
    Nov 26, 2019
    Messages:
    399
    Likes Received:
    216
    Location:
    State of being
    I think I still have it, if it's 1_3_0_1457, then I've got it
     
    • Interesting Interesting x 1
    • List
  12. Lube Bag

    Lube Bag Producer

    Joined:
    Jan 18, 2021
    Messages:
    183
    Likes Received:
    145
    Oh hang on, I see it now actually! Loaded a selection of a800, 1176, la-2a and pure plate, and cpu usage went up by about 15% per plugin, and weirdly didn't go down again when deleting em.

    It's weird though, because I've not noticed projects glitching or anything, although I'm prob not using that many UADx plugins.

    Thankfully I'm lucky in that I usually have enough DSP to just avoid the UADx versions until this is fixed, but for people who are Spark-only, yeah that's pretty bad!
     
    Last edited: Feb 7, 2023
  13. reziduchamp

    reziduchamp Platinum Record

    Joined:
    Mar 15, 2016
    Messages:
    541
    Likes Received:
    192
    I'm guessing from all the spyware shit this won't work. The plugin apparently needs to keep going online to be authorised, even with an iLok stick. If the server/protection is expecting the latest version this might be where the issues are beyond repair. If they roll back everyone who updated will be on newer versions that won't authorise. Their projects won't open with newer saves either, so the rollback renders projects dead

    I'm so glad my iLok activation didn't work now. My Apollo USB is locked on a really old version of the VST2 plugins because they crashed that too... They should have stayed away from Windows, they're shit at it
     
  14. Ariel Gonzalez

    Ariel Gonzalez Platinum Record

    Joined:
    Nov 26, 2020
    Messages:
    580
    Likes Received:
    229
    Location:
    Somewhere Out There
    hmm interesting, i think there should be also a modification/creation date for the installer... now the thing is to make it reach our friends
     
  15. wamto

    wamto Member

    Joined:
    Apr 21, 2017
    Messages:
    34
    Likes Received:
    14
    it seems to me after you direct the location of authorization to usb ilok , you dont have to be online
     
  16. My fingers are crossed for the R2R crack that also explains, in finger-wagging language, where UAD screwed up, and then gives them a lecture on how pathetic they are. If that happens I'll frame the damn nfo!
     
    • Agree Agree x 5
    • Funny Funny x 2
    • Love it! Love it! x 2
    • Like Like x 1
    • List
  17. playtime

    playtime Rock Star

    Joined:
    Sep 28, 2016
    Messages:
    689
    Likes Received:
    480
    Exactly, those are the main symptoms! That's why many users didn't notice at first, but the issue is widespread - in all DAWs on latest UADx update for Windows.

    I saw it first in REAPER because it reports proper CPU usage. Submitted a ticket to UA support. And they were like "naaah, that's on your side, we have no other reports, your case is isolated".

    I've spent almost a week emailing back and forth with them until other users came with same issue. And finally they admitted they have a problem. But not a fix yet.
    :thumbsdown:
     
  18. Gyorgy Ligeti

    Gyorgy Ligeti Rock Star

    Joined:
    Apr 5, 2020
    Messages:
    366
    Likes Received:
    320
    You're right guys, and its integration with iLok most likely has something to do with it as well. I believe only Teams can truly tell the cause of this critical issue.
     
  19. playtime

    playtime Rock Star

    Joined:
    Sep 28, 2016
    Messages:
    689
    Likes Received:
    480
    It's not iLok-related. Spoke with Justin from Cockos who ironed some things out from REAPER side, but the rest is UA bug.

    1. Bad GUI drawing (right after they implemented resize option)
    2. Bad multi-threading and single-core optimization
    3. Bad coding for loading/unloading plugins.

    They really f**ked it up this time.
     
    Last edited: Feb 7, 2023
    • Interesting Interesting x 3
    • Like Like x 1
    • Agree Agree x 1
    • List
  20. Dan Fuerth

    Dan Fuerth Kapellmeister

    Joined:
    Nov 2, 2017
    Messages:
    100
    Likes Received:
    43
    Quit dealing with companies who CEO's have their nose so far up tim "tiny" cook's uranus that their face is turning brown. This was the same thing with Motu "We Eat, Sleep and breath Mac" how about your ask them how that turned out, they switched Performer to Windows and all this time they could of easily had Performer on Windows for decades already, so they deserve to go down.
     
    • Like Like x 2
    • Agree Agree x 2
    • Interesting Interesting x 1
    • List
Loading...
Similar Threads - Universal Audio bricked Forum Date
30 Universal Audio Plugins for sale | $250 Selling / Buying Aug 8, 2024
LUNA - Free Windows DAW by Universal Audio DAW May 25, 2024
22 May 2024: Universal Audio Luna - now in public beta for Windows DAW May 22, 2024
Universal audio plugin seller Selling / Buying Nov 17, 2023
Universal audio crossgrade Software Nov 9, 2023
Loading...