Help with iLok please

Discussion in 'Software' started by ExBen, Oct 23, 2021.

  1. ExBen

    ExBen Member

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    Hi guys,

    I subscripted to Slate Digital All Pass Bundle today. 6 hours ago. I downloaded all the bundle. But when i try to open my Daw, iLok alerts me to can't authorize the plugins and i get error for each plug-in.

    And i am looking to screen like what is going on? My cloud session is open and i can see the bundle there. What you think? 1.png 2.jpg
     
    ExBen, Oct 23, 2021
    1
  2. Ads Master

    Ads Master

     
  3. clone

    clone Audiosexual

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    Do you have it blocked by your firewall? Have you rebooted already?
     
    clone, Oct 23, 2021
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  4. HammerTiMe

    HammerTiMe Platinum Record

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    Have you installed the latest version of ilok license manager? I got a similar message with Sonnox Claro and solved it by updating ilok license manager.
     
    HammerTiMe, Oct 23, 2021
    3
  5. vayabahia

    vayabahia Producer

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    I believe that some products of that brand require ilokcloud activation and internet connection to work.
     
    vayabahia, Oct 23, 2021
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  6. ExBen

    ExBen Member

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    I have internet connection already. And my licence manager is updated. I have Pro Tools subscription and works fine. I don't understand.
     
    ExBen, Oct 24, 2021
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  7. BEAT16

    BEAT16 Audiosexual

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    If you're experiencing activation issues after following these steps with the All Access Pass, please contact support

    Note: iLok Cloud authorization is strictly available for the Slate Digital All Access Pass and Fresh Air licenses. All other perpetual and demo licenses require a physical iLok 2 or 3 dongle.
     
    BEAT16, Oct 25, 2021
    6
  8. Voekit

    Voekit Producer

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    The truth is : iLok Cloud server was down.
    You need an dongle.
    Many PT users are complaining about this yesterday.
     
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    Voekit, Oct 25, 2021
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  9. ExBen

    ExBen Member

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    I have never had problem with PT yesterday. I sent a ticked to iLok today. I wish, day will return tomorrow :(
     
    ExBen, Oct 25, 2021
    8
  10. ExBen

    ExBen Member

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    Problem solved when i changed iLok cloud mode to Automatic
     
    ExBen, Oct 26, 2021
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  11. demberto

    demberto Rock Star

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    Line 32752 looks like a lot of code tho.
     
    demberto, Oct 26, 2021
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  12. ArticStorm

    ArticStorm Moderator Staff Member

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    your mail adress is still visible @ExBen - maybe fix that or remove the picture.
     
    ArticStorm, Oct 26, 2021
    11
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