I have an account on Real Debrid for almost 5 years now and I'm totally satisfied.
Thus the last few days some weird is happening.
From the 2 major hosters I get a message that I reached the download limit after no more than 10 downloads!
My account is active and premium of course.
Has anyone the same problem?
Does anyone knows how to contact them because I only come across to bot help center and via twitter or fb the messaging is disabled.
Thank you in advance!

 

It has been quite difficult to download from rapidgator or upload.to for a couple of months now. Well actually for years from rapidgator, but lately it's been very difficult.

 

Rapidgator seemed to be often down or problematic and if you check the hoster status on real debrid site you'll see that it always has an orange arrow pointing sideways (not green pointing up or red pointing down). Most of the times I had no problem with Rapidgator using it as an alternative hoster since it keeps the links online longer than UL.
But UL is my go to hoster by far.

 

I have never had a traffic issue like that in the past and from the sister site the downloads were...intensive as we know! On the other hand on their site real debrid has a section with the limits of the hosters that do impose limits but these 2 major have no limit announcement till now.

 

I couldn't use the service this morning at all as it seems I couldn't connect to their server. All seems copacetic now after I was able to download the free Voxengo Span from that other place. Full steam ahead, bully bully...cheers!

 

sometimes it happens, I usually clear all the the links in the "My Download" section, and everything back to normal. About RG link sometimes it doesn't work, it will in a hour or so later. That happens from time to time, getting used to it. Never encounter such problem with Uploaded ever. These past 2 days I noticed they have been doing maintenance work for the website, not all day long, just a certain period of time, 12 hours from the time I post this.(pls convert to your time) For 2 3 hours, then it will be okay for the rest of the day. It will going for awhile i guess.

 

I've never experienced a limit before either with my UL premium account or RD account I have the past 5 years, and there were times I did some really hefty downloading.
Surely these last 2 days I'm nowhere near 30 GB.
The only plausible explanation is Stevie's about the undergoing maintenance...

 

They needed to change their servers due to an issue so that may be the reason. They have given all customers a free week extension due to the problems. Back up and running as of this morning

 

Didn't know that but the problems remain until now.
I haven't received an e-mail nor seen a banner at their site stating this. As I said this seems the only plausible reason.
Anyway, let's wait and see what will happen at the next days.

 

yes, but I just wait for the slots to finish and continue on. It's pretty fast, so it's not that big of a deal.

 

Everything seems to work for now...

 

Do you use JDownloader 2? Sometimes it is because of the way it generates the links. If you first click the green cube icon on the RD page, you will get a longer generated URL for the download, if you put that into JDownloader, it will likely work. I often ran into this.

 

I have always used JDownloader with Real Debrid premium account without any problems. Sometimes Uploaded was offline, so I would switch to Rapidgator. But today, at 2pm suddenly neither Uploaded nor Rapidgator are working anymore (asks for captcha). I usually turn off/on the modem and the problem is solved. From today, even this doesn't work anymore. Anyone have any idea how to fix the problem?

 

Yes I use JD2. Thanks for the tip. Didn't know that!

 

Same here. I just leave JDownloader running, and it's often working in the end.
Or: I close JD and after re-starting JD it works for some files and then the captchas are showing again or even 'host is temporarily unavailable..' - so I close JD again and so on..
Hope this helps.

 

Same. Looks like uploaded and rapidgator aren't available today