ProTools (AudioUtopia) 12.5 Windows problem

Discussion in 'Pro Tools' started by PipoDeGekkeClown, Feb 7, 2021.

  1. PipoDeGekkeClown

    PipoDeGekkeClown Newbie

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    Hello there!

    Is anyone else experiencing problems with Pro Tools (12.5 AudioUtopia) on Windows 10? For some reason, Windows decided to roll out an update overnight (that I didn't notice) and now ProTools won't function (I am not 100% sure it is because of the update). At first, it was hanging on initialising Databases for ages and then when it was all started it up, it became unresponsive. I reinstalled, now it's unusually long on 'Initialising controllers' and also completely unresponsive when ready...
    I don't know what to do (besides doing a total Windows reinstall, which will take me days, and of which I don't know it will solve anything)

    Hope anyone has tips!

     
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  3. DJK

    DJK Rock Star

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    well the windows versions of audioutopia stopped working after the 1903 update, they install but crash ableton so im guessing its the same for other updates, and why install a clean new win 10 just for a few plugins, it dont make sense
     
  4. PipoDeGekkeClown

    PipoDeGekkeClown Newbie

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    Well, a working DAW in which I can open my existing projects would be nice...
     
  5. pon_pon

    pon_pon Ultrasonic

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    audioutopia 12.5 workin perfect here on last update 20h2 (19042.746 ) with black skin and windowsblind
    https://ibb.co/09BQ3R3
     
  6. PipoDeGekkeClown

    PipoDeGekkeClown Newbie

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    I guess that means I will be going for a system reset...
     
  7. rasec

    rasec Newbie

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    tenes que actualizar el Ilock !! ahi esta el problema, entras a la pga oficial y finish !!
     
  8. PipoDeGekkeClown

    PipoDeGekkeClown Newbie

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    Unfortunately, no, I already updated the iLok drivers...
     
  9. anon69

    anon69 Producer

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    Best Answer
    a system restore to a previous point should do fine, i hope you had it turned on. usually initializing databses is due to a mounted drive or something, but not sure about freeze on controllers
     
  10. blackmoon

    blackmoon Kapellmeister

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    IMHO and from experience just do a fresh install. Media-Creation tool and install without network access to avoid the "account" stuff. At least then you've eliminated all the possibilities of "leftovers". If your Win10 is the other one, you know what to do! :wink:

    :yes:
     
  11. Jedi_Knight

    Jedi_Knight Kapellmeister

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    Only thing you need to do is install Protools again. It will repair itself. Its running for me here solid on the latest version of 10.
     
  12. Sinnistar7

    Sinnistar7 Ultrasonic

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    Um...
    I would like to know how you got a black skin for PT??? I would really like to add that so I am not blinded hahah
    Thanks in advance!
     
  13. PipoDeGekkeClown

    PipoDeGekkeClown Newbie

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    I used to have that turned on, but it seems since the last update, 12 ago, I can’t roll back to any point...
     
  14. PipoDeGekkeClown

    PipoDeGekkeClown Newbie

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    Better than a full system Reset?
     
  15. PipoDeGekkeClown

    PipoDeGekkeClown Newbie

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    Nope, unfortunately. Already tried that...
     
  16. pon_pon

    pon_pon Ultrasonic

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    look in this forum, you have videos how to, and files.....
     
  17. Aileron

    Aileron Audiosexual

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    Mmm... mmm... memory related, perhaps?
     
    Last edited: Feb 7, 2021
  18. keyone1a

    keyone1a Kapellmeister

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    have you tried this:
    for a fresh install i would advice you to delete these paths:

    these invisible folders:
    C:\Users\USERNAME\AppData\Roaming\Avid
    C:\Users\USERNAME\AppData\Local\Avid

    these visible folders:
    C:\Program Files\Avid
    C:\Program Files\Common Files\Avid
    C:\Program Files (x86)\Common Files\Avid
    C:\Program Files (x86)\Avid

    and these registries
    Computer\HKEY_CURRENT_USER\Software\Avid
    Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Avid
    Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Avid Technology
    Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Avid
     
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  19. PipoDeGekkeClown

    PipoDeGekkeClown Newbie

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    Turns out you saved my life! It *was* due to some network drive that would not connect, which I overlooked. It was a drive that had nothing to do with Pro Tools but, as it turns out, still something it choked on. Thank you, and thanks to everyone else that came up with possible solutions!
     
  20. blackmoon

    blackmoon Kapellmeister

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    Yes, always better to start fresh but I'm glad you got lucky with a restore. It's a PITA to do it all but sometimes it's a must and you somehow seem to downsize - like moving lol! For a bit anyways! :winker:
     
  21. Metallium

    Metallium Ultrasonic

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    Mine is working great after the last Windows update too.
     
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