Cubase 11 activation Nightmare

Discussion in 'Cubase / Nuendo' started by bassboy303, Nov 11, 2020.

  1. bassboy303

    bassboy303 Member

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    ******UPDATE!*******
    Server back online all licenses restored :yes:


    Hi folks, has anyone here purchased Cubase 11 today?
    I'm having an absolute nightmare trying to activate it moving from 10.5
    Not sure if Steinberg servers have melted as checking on the website it's under maintenance????
    The problem is more to do with the e-licenser as it will not activate my new software and was wondering if this is somehow linked to the Steinberg site that's under maintenance on the release day?
    I did try the VR version pf Absolute 4 last week (uninstalled now) and was also thinking that it may have blocked something and now I can't activate a real code.
    Any help would be greatly accepted.
    Cheers


    Eventually heard back from Steinberg.....


    Ed Doll (Steinberg Media Technologies GmbH)

    Nov 11, 2020, 19:57 GMT+1

    [Deutsche Version weiter unten]

    Dear customer,

    Thank you for your Cubase 11 purchase! We are very sorry for the current issues with the license activation process. The servers are up and running, but there are currently just too many activation requests.

    If a license activation could not be completed successfully or if the previous license appears to be missing, please be patient and wait until the initial peak of requests has decreased. Then use the 'Maintenance' button in the eLicenser Control Center that is installed as a separate application on your system. This should resume interrupted downloads and can recover apparently missing licenses. If the activation code is required in the eLicenser Control Center, please note that you should find it in your MySteinberg account.

    Again, we are very sorry for this inconvenience!

    Best regards,
    Your Steinberg support team
     
    Last edited: Nov 12, 2020

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  3. Moogerfooger

    Moogerfooger Audiosexual

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    Early adopters always get screwed. Insult to injury, people who just bought 10.5 get 11 for free. Fuck Steinberg.

    PS - Elicense servers are down.
     
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  4. techdevil

    techdevil Rock Star

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    Try downloading the latest Steinberg Downloader and active the product using it, instead of the licence manager, its been upgarded and now links to your account.

    Edit: I downloaded it at 11 this morning, so far so good and I love the sampler track. I can now also have the scaling at 125% on my 4K monitor.
     
    Last edited: Nov 11, 2020
  5. playtime

    playtime Rock Star

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    Yes, their server are overloaded at the moment and download page for Cubase 11 are still in preparation. Be patient and try again later.

    BTW, as I said before... if you have legit Steinberg products on your eLicenser DO NOT play around with VR releases. You can screw up legit stuff easily.
     
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  6. Talula

    Talula Rock Star

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    I think there are just too many registration requests from legit user. usual problem in this situation.
    wait 1-2 days, activate it tomorrow, don't panic =)

    unistall complete elicenser control center with reboot and install it again.
     
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  7. midi-man

    midi-man Audiosexual

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    Great so you buy software and you are $ and no software. Dongles are so LAME!!
     
    Last edited: Nov 11, 2020
  8. powerplay

    powerplay Ultrasonic

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    There is not much in Cubase 11 except ARA2 for Audio people. Cubase has reached its plateau.
     
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  9. Caldera

    Caldera Producer

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    Not true! I'm working for ages with legit and non-legit Steinberg products. VR soft e-licenser is perfect! no problems whatsoever....
     
  10. Caldera

    Caldera Producer

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    What irritates me is another $99 for this upgrade. I've already paid approx. $1000 for a $500 software package!! For me that smells a bit like a scam...
     
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  11. midi-man

    midi-man Audiosexual

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    That is what caused me to dump Cubase a while ago. I got tied of paying for all the bug fixes and very few enchantments.
    Just more bloatware.
     
  12. Bonetti

    Bonetti Member

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    Same problem here with activation. I guess the server is down due to too many requests. Another problem for me is that even Cubase 10.5 doesn´t start anymore. So to make music I have to wait till the server is up again...I downloaded the latest version of elicenser btw.
     
  13. Moogerfooger

    Moogerfooger Audiosexual

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    You obviously aren’t a composer. There are MANY articulation and workflow improvement that still can be implemented. & 11 barely touches some of the newer requests from the composer industry.
     
  14. Kinghtsurfer

    Kinghtsurfer Audiosexual

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    This happened to me... Many versions ago. Just try again tomorrow... Their servers might be inundated with early updaters...

    Cheers
     
  15. bassboy303

    bassboy303 Member

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    Cheers guys, thankfully I've upgraded as I go since Cubase Pro7. I bought an educational version cheap cheap and when I upgraded it to the next version it went from edu version to pro for absolutely no extra cash!
    Looks like it will be an Ableton session tonight then as that's around 5hrs of messing about trying to get it activated.....
    NEVER AGAIN :dont:
     
  16. SineWave

    SineWave Audiosexual

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    Just take a deep hard look at what's happening/ed in the society during this Corona crisis and everything will become clear. Everyone is trying to push new products out as early as possible, bug ridden software [Live 11...], just to sell something. Sales everywhere just to make a buck, some money, somehow. It's a great time for those who are loaded to save a lot of money buying products on sale, or screw themselves buying new, or "new" [just some unnecessary features added and calling it v2.0] software, which is also just put together in a rush and therefore bug ridden. On the positive side, it is a good time, if you have the money, to buy some really great software you always wanted for a bargain price... :wink:

    Just don't let the g.a.s. blow your wallet up! :rofl: You have to eat and drink. Especially drink. :P

    Cheers!
     
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  17. blasterx

    blasterx Kapellmeister

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    [​IMG]
     
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  18. ls1xxx

    ls1xxx Member

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    Can someone please for heavens sake crack Cubase 6 pro! That right there is the last decent version of Cubase!
     
  19. Bandit

    Bandit Producer

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    After some troubles with elicense activation, it works fine for me.
     
  20. Xupito

    Xupito Audiosexual

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    After several months now of Coronalypsis I think you're right.
    Everybody including companies doesn't see the light at the end of the tunnel and they try to make money quickly.
    So it's a good advice in general to buy tested products at good discounts rather than new ones.
     
  21. Minerva

    Minerva Noisemaker

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    I tried to upgrade to the 11 I got an error message and I lost my 10.5 license on my dongle I don't have it anymore I don't know what to do really, that's so frustrating, please help me if you know what should I do :(
     
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