Can't activate Cubase (eLicenser always missing)

Discussion in 'Cubase / Nuendo' started by Ikagura, Jan 20, 2020.

  1. Ikagura

    Ikagura Producer

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    I'm running Windows 10 64 bit and I want to try out Cubase and potentially switch to it as my main DAW but I just cannot activate no matter what I do. The problem is eLicenser, it's always missing soft eLicenser (the hard drive icon thingy that stores the licenses).

    I tried to run the legit Elements trial version of both 10 and 10.5 versions, I tried all the Elements and Pro versions from the sister site and none of them work, eLicenser is always empty.
    I deleted everything related to Steinberg from PC and registry, reinstalled everything from scratch multiple times in all the different orders I could think of and every time the result is the same, it just can't create the soft eLicenser. I've also tried eLC Installation Helper and it always gives "Failed to install" error.

    I don't know what to do, can't find any solutions on google and I have no idea how the hell to contact Steinberg support.
     
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  3. turbo

    turbo Ultrasonic

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    Did you follow the video instructions?
     
  4. tgunz020707

    tgunz020707 Kapellmeister

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    Antivirus will stop the instal of the licenses you have to turn it off
     
  5. frenchbench

    frenchbench Kapellmeister

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    @Ikagura Something I copied from an unknown user a while ago. I hope it helps.

    As soon as you install eLicenser again, run the command line as administrator and enter the key: "C:\Program Files (x86)\eLicenser\POS\SYNSOPOS.exe" /regsel

    A Sel file will appear in the Program Data / Syncrosoft / folder - this is a clean license. You can immediately carry out service at eLicenser.

    For me it created a fresh software license file inside elicenser.
     
    Last edited: Jan 20, 2020
  6. vingula

    vingula Newbie

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    @Ikagura

    I have the same problem in Windows 7 (x64)...and no licences in Control Center, no eLicense driver in Win control panel / Device Manager
     
    Last edited: Jan 20, 2020
  7. Ikagura

    Ikagura Producer

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    Unfortunately this does not help. When I run the command it creates the Syncrosoft folder but can't create SeLicenser.sel file itself. VR eLicenser bundle actually puts the license file in that folder but the program itself cannot see it. Unmodified eLicenser without VR bundle installed can see that file but says that it's damaged and cannot be repaired.
     
  8. bobdule

    bobdule Rock Star

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    the trial dongle driver files are still present in system32
    Synsopos
    Synsoacc
    you should delete them and re start before install the VR one's.

    the driver replacement is not done of it allready exist and loaded by the system.

    older version of steinberg products worked like this.
    maybe the beta 15 attempt is not working, even if it is labeled "pro working" & allready nuked.
     
  9. Ikagura

    Ikagura Producer

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    Nope, doesn't help either, deleted files from system32 and SysWOW64 and VR crack puts them back there. Tried replacing these files on unmodified eLicenser with VR ones and vice versa, still no result.
     
  10. 23322332

    23322332 Rock Star

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    Try Presonus S1, it is roughly the same thing (except it's faster workflow), plus no headaches; and its cheaper, also the hardware that integrates with it is cheaper.
     
  11. Ikagura

    Ikagura Producer

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    Already have Studio 1, got it for free with some hardware I've bought. I like it for recording but not really for composing and mixing, also there's no surround mixing as far as I know, which is the primary reason I want to switch to Cubase.
     
  12. 23322332

    23322332 Rock Star

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    Well, if you are into advanced mixing or post. production , you don't have that much choice in terms of DAWs. I don't think that Cubase is that great, too, their main target group is midi composers. Their other product - Nuendo, also Pro tools and Sequoia are popular choices for this. Nuendo atm is at 40% discount.
     
  13. dymek39635

    dymek39635 Newbie

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    If i disable MSIAfterburner my licenses showing in eLicenser
     
  14. Wahyu Shinigami

    Wahyu Shinigami Newbie

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    where i can find elic anti beta 15..??
    can you help me,, iam noob already
     
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