Hi all,

when I open up a new instance of Jupiter 8 V2 from Arturia and I modify some parameters, Ableton suddenly crashes and even if the music keeps playing, when I try to click something, nothing happens (like it's a still image and I can't interact with the program anymore), so I have to force quit and restart.

Any idea on how to fix this? Anyone else had the same problem?

Thanks in advance, cheers!

 

hello, Sonar Sounds,

try to roll back to one earlier version, worth to check if the problem still persists.

all the installers are downloadable from the arturia site.

presets are compatible between update versions. :replace_me:

hope this helps, wish you all the best...

 

Last edited: Aug 31, 2015

Hello Sonar Sounds,

It's difficult to help you without your system specs ! (both Live & Jupiter-8 V2 are existing for Windows and MacOS X)...

Unfortunately I can't reproduce your issue. I'm using Jupiter-8 V2 x64 VSTi (bundled with V Collection v4.0.2 R2R) and Ableton Live 9 Suite v9.2.1 x64 as DAW, for testing purposes. See my signature for my system specs.

 

Last edited: Aug 29, 2015

1) Defrag the computer. This has resolved problems with other VST's I have had before. (Not Arturia I must point out)
2) Clear prefetch files (Usually @ C:\Windows\Prefetch) The whole folder. These clog up over time.
Note:- when removing this folder, clear folder from bin too. The folder will replace itself with new information (and will take longer to boot up the first and possibly the 2nd time as the database is replenished- that's normal)
3) uninstall / re-install the Arturia Software and defrag again.

I would try it again in between each step to see what one caused the vst to hang.

 

Zero problems here on Windows 7 x64

Tested with Ableton Live v9.2.1 x64 plus Ableton Live v9.2.2 x64 (both iO), and Arturia Jupiter-8 V2 x64 (v2.6.1.9 - from R2R V-Collection Bundle)