Read carefully the following news:

Christmas Sale Extended
Our Christmas Sale is still going strong, so we're keeping it going!
We've extended our Christmas Sale pricing until January 14th, so check
out the great discounts on our website!

These prices are only available for a limited time, so take advantage
of these savings before they disappear!

Physical Shipments
We will be phasing out physical shipments for Nexus2 in the near future.
Currently, shipments include only a USB eLicenser and all installation
files are provided via download. We will be shipping USB eLicensers only
until the end of our Christmas Sale. After this, anyone purchasing a
Nexus2 license will be responsible for providing a USB eLicenser of their
own for storing the Nexus2 license.

Social Media
Don't forget to follow reFX on social media - we're on Facebook, Soundcloud,
and Vimeo. We're always posting updates, information and demos, and announcing
new giveaways - be sure to check it out!

Support and Inquiries
For general questions and tech-support, please open a ticket. We'll do our
best to make sure that you have an excellent experience with your reFX product.

Source:
refx.com newsletter

 

So they sell a dongle protected software, but you have to make it by your own to get the dongle. *yes*

Supa Customer Support!!

They probably think like this pigeon: