Has anyone ever bought hardware from HRK? They took my money, but won't ship the gear.

Discussion in 'Soundgear' started by MBC_Music, Nov 25, 2024.

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  1. DoubleTake

    DoubleTake Audiosexual

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    Their return policy:
    hrk return.png
     
    Last edited: Sep 26, 2025
    DoubleTake, Sep 26, 2025
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  2. Joe Grouse

    Joe Grouse Noisemaker

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    He’s finally made contact! It seems he’s been really going through the ringer. He was extremely apologetic and explained his situation and is trying to move things in a more streamline direction. I’ll give him the time he needs.
     
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    Joe Grouse, Sep 26, 2025
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  3. MBC_Music

    MBC_Music Platinum Record

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    The sheer audacity to put "responsive customer service" on the bottom of their page :suicide:
     
    MBC_Music, Oct 2, 2025
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  4. MBC_Music

    MBC_Music Platinum Record

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    Im glad to hear that! Their products are quite good for the money, but getting them is the hard part.

    What gear did you end up ordering?
     
    MBC_Music, Oct 2, 2025
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  5. Joe Grouse

    Joe Grouse Noisemaker

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    I ordered 2 of the ST552 Tape Emulators. I’d watched a bunch of shootouts with them against other similar stuff and I just really liked the way it sounded on all the sources and the dexterity of it
     
    Joe Grouse, Oct 5, 2025 at 11:39 PM
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  6. MBC_Music

    MBC_Music Platinum Record

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    Nice, I've heard those tape emulation strips are great. The CS566 strips I have saturated very nicely with the SSL drive, but having more flexibility and control over saturation with the tape strips will be great.
     
    MBC_Music, Oct 8, 2025 at 3:10 AM
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