AMUSE - Your account has been frozen.

Discussion in 'Internet for Musician' started by Alfgw, Oct 4, 2024 at 5:09 PM.

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  1. Alfgw

    Alfgw Kapellmeister

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    I received this mail from AMUSE:
    I paid for 5 years in a row their service , and made $18 in 5 years, about 4 dollars a year.
    upload_2024-10-4_13-6-59.png
    [​IMG]
    Your account has been frozen.

    Since we have detected that you have violated our Terms of Use, we’re reaching out to let you know that your account has been terminated. This means that you’re no longer able to:
    • Create new releases
    • Create new artist profiles
    • Subscribe to Amuse Pro/Boost
    If you are currently on an Amuse Pro/Boost subscription, it will be cancelled and non-renewable after your current subscription period has ended. Delivered releases may be taken down from stores.
     
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  3. canbi

    canbi Kapellmeister

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    another proof that modern music is not to be released officially
     
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  4. twoheart

    twoheart Audiosexual

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    Man, I'm sorry about that.
    It's become common practice for these sh*tholes of internet thieves to treat their customers like criminals.
    What's really disgusting is that these bastards behave like judges, prosecutors and jurors all rolled into one. Case closed. :bash:
    If it wasn't for such a small sum, I would take them to court. :trashing:
    But maybe that's exactly the trick: 1 million times $18 is $18m
     
    Last edited: Oct 4, 2024 at 5:26 PM
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  5. Alfgw

    Alfgw Kapellmeister

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    surprise.jpg Is this normal? The feeling is really awful, it's not just about feeling deceived, but like they are mocking you. If you put in hundreds of hours to make music, pay for distribution platforms, and then a day after paying over hundreds of dollars, you get an email with no explanation, not even a reply option, and AMUSE doesn't even have an email to send a complaint. I’m just sharing this in case it happens to anyone else, I don't understand the situation.
     
    Last edited: Oct 4, 2024 at 5:29 PM
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  6. twoheart

    twoheart Audiosexual

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    I don't thinks it's normal, but common practice to an extent to make the customer the criminal. And he has to prove that he's not.

    Internet companies never have a real personal relationship with a single customer. So it's easy to treat someone like that.
    If the customer were to experience such treatment in person, the guy who dared to do this would have to expect the customer to jump over the desk at him. :rofl:
     
    Last edited: Oct 4, 2024 at 5:49 PM
  7. clone

    clone Audiosexual

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  8. Auen Fred

    Auen Fred Platinum Record

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    surprise surprise...ancient tactics
     
  9. twoheart

    twoheart Audiosexual

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    OK, seems to be normal at least for amuse.io :shalom:
     
    Last edited: Oct 4, 2024 at 5:57 PM
  10. Auen Fred

    Auen Fred Platinum Record

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    EON has become the real mthrfckr on this field....i could drop a lot on this but its offtopic so i wont
     
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  11. twoheart

    twoheart Audiosexual

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    You're right. Corrected my post.
    What I want to say is that you can successfully defend yourself against these supposedly overpowering corporations, because they also have to comply with the law.
    However, this is easier or more difficult depending on jurisdictions.

    I would therefore check for the future which law applies before concluding contracts and check existing contracts before it gets more interesting for the company to cancel it than to stick with it.
     
  12. Alfgw

    Alfgw Kapellmeister

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    And what's next? Is there any website on the internet with decent people that allows you to publish music?
     
    Last edited: Oct 4, 2024 at 6:13 PM
  13. Auen Fred

    Auen Fred Platinum Record

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    wasnt my intend mate ,have nothing against offtopic but didnt want to spin on further since its a seroius issue for the op , your cross reference was allright and valuablel info .
     
  14. xorome

    xorome Audiosexual

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    Just wait until the ToS say you owe them money for making less than $100 / year.
     
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  15. Emma Evi

    Emma Evi Ultrasonic

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    The only one who makes real money are theses services.
    What would happen, if any musician would boycott such crap and release their music by them own (own shop) or using fair services such as bandcamp
     
    Last edited: Oct 4, 2024 at 7:08 PM
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  16. Sylenth.Will.Fall

    Sylenth.Will.Fall Audiosexual

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    Contact them here:- [email protected]

    with something like:-

    Dear sir/ madam.

    I received an email from you suggesting I have 'violated' your Terms of Use, and consequently my account has been frozen.

    It appears to me as if a mistake has occurred on your part as I am at a loss to work out where or how this volition could have happened.

    Please go through your findings again and rectify your mistake, as I have been with you for 5 years with no problems previously.



    Send them something like that, unless of course you KNOW you've done something wrong. in which case. Forget I said anything.
     
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  17. Auen Fred

    Auen Fred Platinum Record

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    has become silent here this year on that topic but i think the names always changed a bit .
    if you want seroius money you must use all and manage to not make minus in the beginning , step by step .
    if you go this route you must make use of social media marketing in succesful way .
    i just know this from people who showing that way on yt using it at the same time as marketing.
    ...but their listener pool was young ppl , so you can imagine the genres .

    if you have at least 1 uploadable good track a week , i would go yt route , but need to be static forever and accelerating tactics
    genre is everything
    when i see clicks of channels just uploading old absolute legendary well known artists appart from the absolute topseller superstarartists, its so sad .
     
  18. Sylenth.Will.Fall

    Sylenth.Will.Fall Audiosexual

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    The thing I find the hardest to digest is they call themselves 'amuse'..NOTHING about it is amusing!
     
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  19. Alfgw

    Alfgw Kapellmeister

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    Thanks , I will try that.
     
  20. Sylenth.Will.Fall

    Sylenth.Will.Fall Audiosexual

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    Good luck..
    Let us know how you get on..
     
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  21. shinyzen

    shinyzen Rock Star

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    its shit like this that makes me furious. Predatory corporations scamming artist. Im even upset with my publisher. Ive pulled in over a million dollars in revenue for them over the years, and they fight me on an advance when re-signing my deal, offering me pennies. We're getting screwed from every angle. Something needs to change, i dont know what, but yah. Sorry you are dealing with this, and hope that its resolved.
     
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