Cubase 12 PRO crashes when using fabfilter pluguins

Discussion in 'Software' started by Ori, Jul 31, 2024.

  1. Ori

    Ori Noisemaker

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    The title pretty much explains it.
    No idea what causes it but I don't get any error message.
    It doesn't happen with any other plugin I've tried so far.
    Does anyone know what might cause it? I've tried two different installs so far.
     
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  3. techdevil

    techdevil Rock Star

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    Might it be your graphics card and openGL support. Try updating your graphics card driver.
     
  4. Ori

    Ori Noisemaker

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    Checked it, I have the latest version.
     
  5. Pinhead12

    Pinhead12 Ultrasonic

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    Hello! I recommend contacting Steinberg with the crash log from C12 Pro (freezedump.dmp) and forwarding the same log file to FabFilter.

    You can investigate the crash log file yourself by using WinDbg Preview (windows).

    This issue may stem from "graphics acceleration" on your computer, as noted in the FabFilter Support - Frequently Asked Questions. If this doesn't resolve the issue, reaching out to their support teams is advisable, as they often have effective solutions for various problems.
     
  6. clone

    clone Audiosexual

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    You could put the cubase crashdump file here. But you should really include relevant details like OS and version. And the version of the Fabfilter plugins. Is it one plugin in particular? That could also help figure out your problem.
     
  7. Ori

    Ori Noisemaker

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    Where do I find it?
     
  8. Ori

    Ori Noisemaker

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    No it's any of them. Only fabfilter though.
     
  9. patatern

    patatern Platinum Record

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    cubase tells you the right folder when the crash window pops up after rebooting post crash

    but keep in mind: in that txt file there are a lot of personal info that you may not want to share with anyone.

    someone cares, someone doesnt. you choose
     
  10. Ori

    Ori Noisemaker

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    No crash report. Program just closes.
     
  11. patatern

    patatern Platinum Record

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    bro not when it closes, if it crashes it cant leave any report lol

    I wrote "AFTER REBOOTING POST CRASH", you see?
    when you open again cubase AFTER THE CRASH you should see a window like this attached
    if you dont see it you probably disabled the crash reports, but it's unlikely and unsafe, better to know whats happening

    from that window you should be able to reach the crash logs folder, which is anyhow located in
    %UserProfile%\Documents\Steinberg\CrashDumps\

    cubase crash.png
     
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