Hi,
I have the UD4-X99 motherboard. I am trying to use an SSD on to the M.2 slot.
SSD model: 980 PRO w/ Heatsink PCIe® 4.0 NVMe™ SSD 2TB

When I connect my ssd on to the m.2 slot on the motherboard, I am getting a bluescreen and windows doesn't boot.
Please see attached for error message



Does UD4-X99 not support the above SSD drive? Can I know which version of samsung ssd does my motherboard support?

Thanks

 

is it a fresh install?

 

How to fix error 0xc000000e, Your PC needs to be repaired, on Windows 11/10
www.thewindowsclub.com/fix-error-0xc000000e

 

My windows is installed on another SSD which I am using currently. This is an additional SSD I am trying to add to store my samples. When i connect this on my m.2 slot, system errors with the blue screen. When I remove the drive, windows boots as normal.

 

Tried all these already. Nothing works.

 

It is so simple you will kick yourself. It is trying to boot from the additional drive. Just specify the boot drive as exclusive boot drive and do not allow it to boot from any additional drive.

 

Do you have an image for this by chance? Or can you send me the link where you found this?

 

As naitguy said


Manual available here just search for m.2 in the PDF manual
https://www.gigabyte.com/Motherboard/GA-X99-UD4-rev-11/support#support-manual

 

For future reference, aside from having the physical motherboard manual (you should always keep these), most motherboard manufactures keep a long history of manuals, and it's as simple as just doing either a google search for your model and the word "manual", or just going to the manufacturer's site, looking up your product and finding the support section on it, and manual.

I wouldn't bet my house on this being the cause, but I'd bet a fair bit on it! It's not a too uncommon of a cause for this problem. It could be something else, however.

Please avoid any other troubleshooting until you've confirmed what slot your boot drive is in, as you don't want to accidentally make things worse. Then, if it's in 4 or 5, the real, simple solution is to just move your boot SSD to a different SATA3 connection. If there's nothing in 4 / 5, then report back

 

Also I'd check it supports PCIe® 4.0 M.2 as that may cause issues too although I don't think the manual helps much with that in this case.
I had to get PCI 3.0 x4 for my oldish Asus Motherboard

 

Is this one of the Ali Express boards? If so, that is most likely the issue as the Components & BIOS are hacked together in a no-standard way.
The other issue is lack of support for PCIe Gen4 devices.

The ASUS variant of X99 requires BIOS version to work with PCIe Gen3 x4 NVMe.

 

This solved my problem. Thank you so much! Very happy today

 

Excellent Glad to help. Enjoy the new drive!