Ableton Crash Help

Discussion in 'Live' started by shar, Apr 20, 2020.

  1. shar

    shar Newbie

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    Hey guys!

    Currently on mac 10.13.6 High sierra and Ableton 10.1

    So I am getting weird crashes, not while working in the projects, when I try to open projects, save as or close ableton. It just bugs out and crashed after that.
    Its not instant when I open up ableton, its just happens after a while, completly random and not tied to any plugin.
    I tried to reproduce it, but I cant figure it out what makes it do that. But it happens also when not using any third party plugin.

    This is what I get in the crash log
    ___________
    Crashed Thread: 0 MainThread Dispatch queue: com.apple.main-thread

    Exception Type: EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
    Exception Note: EXC_CORPSE_NOTIFY

    Termination Signal: Segmentation fault: 11
    Termination Reason: Namespace SIGNAL, Code 0xb
    Terminating Process: exc handler [0]
    ____________

    How do you approuch troubleshooting?
    Thanks you very much
     
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  3. GodHimSelf

    GodHimSelf Platinum Record

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    Check your plugins, the first that pops out in the report is the one crapping the system. Hide that plug and restart AL.
     
  4. shar

    shar Newbie

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    Pops up where?
    In the threads there are no plugins listed, however:
    _____
    Thread 0 Crashed:: MainThread Dispatch queue: com.apple.main-thread
    0 ??? 000000000000000000 0 + 0
    _____
     
  5. Daskeladden

    Daskeladden Rock Star

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    I'm on pc but do a clean install of Ableton 10.1.9 like this:
    https://help.ableton.com/hc/en-us/articles/209070609-How-to-reset-Live

    Then move all your plugins out of the plugin folder and add for example ten plugins at a time and see if it's crashes. If it don't crash add ten more and so on. Until it crash then you have add one at the time from the ten that crashed. To pin down the bad plugin. Pain in the ass if you have a lot of plugins, but probably the only way if the crash dump don't tell you why it crashed.
     
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