Audio Assault Duality Bass Studio doesn't work with advertised systems

Discussion in 'Software' started by Bent, Dec 24, 2019.

  1. Bent

    Bent Member

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    I bought it for $12 (cheap I know) but it doesn't work with Yosemite and Logic 10.1, even though Audio Assault claims it does. I emailed them twice and their only answer is "that's strange".

    Anyone else have this problem? It doesn't work in standalone mode or au in Logic. Standalone mode says it requires OSX 10.11 or higher -- Audio Assault claims 10.9+.

    Thanks.
     
    Bent, Dec 24, 2019
    1
  2. Ads Master

    Ads Master

     
  3. Sylenth.Will.Fall

    Sylenth.Will.Fall Audiosexual

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    Email them this:-

    Thank you for your email confirming that it is 'strange' not to be working with my system, despite you advertising to the contrary. Now please can you elaborate as to what you intend on doing about it, as it is 'not fit for purpose'?
     
    Sylenth.Will.Fall, Dec 24, 2019
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  4. IgorZ

    IgorZ Newbie

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    It doesn't work in standalone mode on Windows 10 either. And though it kind of works as a plugin in Cubase 10 Pro, it behaves very strange - the sound of my bass goes up and down. I wrote them about that several days ago, but no answer so far, they just keep emailing me about their "$5 sale"...
     
    Last edited: Jan 3, 2020
    IgorZ, Jan 3, 2020
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  5. Bent

    Bent Member

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    Follow-up: Audio Assault still ignoring my email requests for a refund more than a month after purchase so I filed a paypal dispute. I'll never buy anything from them again.
     
    Bent, Jan 7, 2020
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  6. Bent

    Bent Member

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    Final follow-up: Audio Assault actually came through and released a new version of Duality Bass Studio 1.2.5 that IS COMPATIBLE with Yosemite. Kudos to them for doing the right thing.
     
    Bent, Jan 16, 2020
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