1. Remove the library from Library tab
2. Open Regedit, navigate to HKEY_LOCAL_MACHINE > SOFTWARE > Native Instruments
3. Find the concerned key with library name on it. And delete it
4. Go to C:\Program Files\Common Files\Native Instruments\Service Center\
5. Delete the xml with the library's name on it.
6. Just to be safe - restart your PC
7. Finally add the library again

Resaving usually don't help. I never had any problems with subfolders.

 

@Andrew i'm on OSX :P

 

OK then

 

@Andrew btw i tell you my procedure :P
-remove library tab on kont
-open EasyFind App ( file searching app ) search for the name of the lib (example Cinestring) and delete all result
-try to re-add


Btw i got same issue

 

is there any1 alive in this forum :P ?

 

NO, we are all bots

you simply need to add libary via the add libarary tab, if that fails you need to remove the library details from any plists etc and then try again, some sample libraries require installation, make sure to install correctly "READ THE NFO"

As Moby once said "we are all made of stars"


"You haven't seen me, right?"

 

obv i have added via the add lib tab but i got this issue with quick load too @SillySausage

 

Today i stumbled on a new problem with some East West libs, i was sorting some stuff for a backup when i did found out i had some dupes so i deleted them.
Anyway the problem is if i activate the lib in service center i mean insert serial and auth number the lib get registered.
But when closing and reopening kontakt the lib isn't registered. To bad because it worked in the first place. So i deleted all the plist did also a repair permission (disk util).
Added them again, still no go. Deleted again tried other serial number, but no.

I have follow ninja guide but it so strange because with the lib Colossus i have the same problem but after the fix procedure it worked.
But when i added the EWQLSO lib the Colossus lib needed to register again.
Its like they are fighting with service center.

 

Maybe i need to repair permission too , what sistem do you have ? I have yosemite, And how did you repair permission ? Disk utility? Btw i don't Wanna delete my working plist and XML , i can get crazy if after re-adding don't work too. I don't have legit kontakt ,and lib too so i don't have any serial... @insaner

 

No offence yo but you have 20 posts and they are on this thread ...

Once you have solved your issue you will probably f**k off and well never see you again...

yet you want someone to walk you through this inane problem that has been asked a million times before...

here's a thought, buy the software...

problem solved...

 

@remix I get on this forum 5 day ago , who the f*** are you ? Your comment doesen't help , and is useless, if i can help any1 i'm happy to do , if i can not help , atleast i shut up . So I don't need your comments if are like this , and if you can't help me, i say Thanks too .You are not the King , and me , a normal member can make a thread. A new problem solved can help other members in future . (Ah just for precision , i live without a kontakt lib too )I met beatiful people in this place , you are the first that i don't like .I don't Wanna insult you , it isn't in my Style .But this thread talk about kontakt problem , keep your comment on kontakt , it's better. Have a Nice day ;)

 

OSX 10.9.5 is my system , yes i repaired with disk permission but maybe you can do it with the tool called batchmod also.
It did not helped in any way. There is also a product list in service center where all products are stored.

I am on the latests kontakt 5.5.1 and have no problems in 32-bit host.
But my east west libs can not be activated by serial and auth in 64-bit host

Is this a common problem? and is there maybe a workaround? (i tried bridging the 32-bit kontakt in 64-bit host but i did not work)

 

Who am i?

I am Remix...

You are what's known as a leech...

Does that help?

 

Is a well known issue libraries that use the old Kompakt Player can not be authorized with the current NI Service Center on 64bit systems as far as I know.
The old Kompakt are 32 bit apps so doubt u will be able to authorize OLD libraries like Goliath, RA & Colosuss on 64 bit OS. Solution update to play engine.

There may be a workaround as I Know shit about OSX so could be something to do with Kontakt on OSX

 

@hart91 I dont know if you have tried this. Try reinstalling from v5.2 and then install all updates. You should also install service center. Do a clean install. Try this if you haven't yet.

 

@Clandestine

Hmm but it works on 64-bit the first time you add them.
And do not forget that it worked before in a 64-bit host (Colossus, EWQLSO...)
When i tried a new/old East West lib i think it was Vapor and i did go to the activation center afterwards the mess begon.

Maybe i can try to uninstall everything, maybe i was extremely lucky.
Ah well i can still use the libs in 64-bit host then i have to re-add them manually with every recall.

 

Sorry insaner like I said my OSX knowledge is extremely none existent. I know though that many users report a lot of problems with the East West libraries especially on OSX such as issues with installing from discs etc. Are u using legit Kontakt or unlocked? The problem possibly with activation or recalling the status etc. Will have a think & a look around to see what I might find. There could also be some good info in the long thread on Kontakt issues OSX but u possibly allready checked that. A total re-instal a pain but possibly a good idea. On PC would be easier coz would just delete all reg entries etc but like not sure how it works OSX wise

 

I am having the same problem with Vir2 Electricity. I have followed all the instruction to delete all Electricity xml file , plist etc. Deleted kontatk reinstalled it and still getting that message. So if anyone can help me out.

 

Hi guys , thanks to all for the answer , i format my imac X 2 times for do a clean install , now atleast 70% of lib works after my service center update ...for the other lib , i can survive without albion iceni 3 :P etc..., btw i wanna try some test with my other macbookpro and i will follow your instruction about kontakt 5.2 @AHM . After the test i wanna do a thread for update the kontakt problem post .(I'm not a kontakt god like @Introninja but maybe can be helpful ) . @Clandestine I'm using 64 bit logic and kontakt too , i'm sure that is a service center problem version problem ... i don't know nothing about kompakt player ( i'm too young ? )

What kontakt version you have ? it's unlocked or legit ? you tried to download from NI the last service center ? try then tell me

 

I have 2 solutions for this problem that worked fine to me:
1. The obvious one, to upgrade your Kontakt, if it's an older version some libraries may not load.
2. I use Kontakt as a VST so I work with it using FL Studio and when I wanted to add a library and had this error all I had to do was this, to open Kontact (but the program not the VST in FL Studio) and simply add the library from there. Then problem solved.