I have read on the net about similar problems but did not seen the solution. I would like to write about it on the official SO forum. I registered there but for some reason I still do not have rights to create threads on official forum, so I decided to write about it here in the hope that somebody found a solution. It would be even better if this topic will read by Presonus staff responsible for quality control and development. On the official forum even I saw a topic about this bug and Presonus staff said that they fixed the bug, but since then have passed quite a few updates, and personally for me problem is still present. It is observed on all three computers that I have, on the MacPro on MacBook and iMac. Each new SO2 update does not solve the problem for me.

The thing is that some third-party plug-ins do not update the GUI when tweaking or even sometimes instead of GUI displays a white rectangle. In order to update the GUI needs to close and reopen the plug-in. Sometimes I need to click the mouse outside the area of the plugin and then update the GUI occur.

All this just annoying me, and instead of working on the music I have to constantly poke and click the mouse on the screen. And I'm afraid to buy a new plug-ins because I can encounter this problem with any of them.

I will be grateful if anyone tells me how to fix the problem.

 

This happened to me when i used sound toys plugins.. the cracked ones.. and they are not really up to date, maybe that's the problem..but just with them..
what plugins don't work for you ?

 

i've read here and there of bugs caused by videocard, Have you update your video card driver? i have a lot of famous company vst and never had problems.
Is better for you if you say what type of machine are you working on and what kind of version.

ps:Stupid question, have you tried to reinstall S1??

 

Thanks for reply!

I working on Apple's Mac. It is observed on all three computers that I have, on the MacPro on MacBook and iMac.

On Apple computers, you can not update the driver. All drivers updates are supplied with OS X updates. I have the most recent updates OS X Maverics on all three computers.

Each new SO2 updates and reinstall does not solve the problem for me.

 

This happens with these plug-ins:
Acon Didital Multiply
Acon Didital Verberate
SoundToys (all plugins) - as well as you but legal, not cracked
Tal Togu Audio (all plugins)
Sonic Academy A.N.A
Plugin Boutique BigKick
Sonnox Oxford (all plugins)
Antares (all plugins)

These same plugins in other DAW work without any problems (Logic, Live, Reaper). This occurs only with Studio One.

 

S1 2.6.5 ?

 

Btw, my Antares,sonnox,A.N.A and tal togu all work great

 

2.6.4 / 2.6.5

Same was on previous versions. This has been observed for a long time on all versions of SO 2 and the update does not help. In 2.6.5 has been even worse.
When a white rectangle instead of plugin GUI I have to completely close SO because it does not disappear when I close the plugin and even close the song - on the start screen with the list of previously opened songs!

 

*post also here*

On the OSX side i haven't none of these plugins, but i have Soundtoys,ANA,Sonnox wich works without problems in windows. Ask some experience mac user where are the file wich contains Studio One settings, back it up and try to delete it and do a fresh install

in windows is in C:\Users\*User Name*\AppData\Roaming\PreSonus

i don't use too much Studio One on OSX so i don't know where the folder is stored, ask for the equivalent folder.

 

Three years ago I had already contacted the customer support through my Presonus user account. At that time I had a trial version of Studio One. Already had the same bug with plugins GUI three years ago! Then I was told that I have to buy the full version otherwise would not support. After such an answer I did not trusted Presonus almost two years. But almost a year ago I bought the full version and stand facing same problem!

Now I realize that I do not get help from Presonus, because on the forum I've seen a few topics with the same problem and with very similar answers. I can show a link to one of these topics if need be. But I want to write on the official forum to pay attention to this those who are responsible for quality control. People complain about the poor performance of customer service support and three years later still has the exact same plugins GUI problem.

 

i'm with you i'm facing a bug on ram since version 2.5 (wich was my first version) come out. i pointed it to tghe technical support and they replay that they won't help me because i haven't buy the product. So after 2-3 years my problems is still be there. So what the point to buy a programm wich already contains issue since demo/free versions...

 

Since not all Mac users have the same problem it seems to me your situation is different then theirs, u should try to do a fresh install, lookup the internet which files has to be deleted Manually.

One other thing you can try is hooking up a different interface ans disabling other hardware to see if they are the problem, I've seen stranger things happen